05-06-2008, 04:24 PM
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#6 of 50 
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Brian
Member
Location: Burlington, MA
Join Date: Jun 2006
Local Time: 01:39 AM
Local Date: 10-07-2008
Posts: 433
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Re: Silly Best Buy price match "Policy"?
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Originally Posted by schalkt
I really could care less if they even have it, but if they're going to promote it they should make the restrictions reasonable and a little more friendly to the customer.
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Allowing a customer to pay less than the price is already pretty damned friendly. I think it is unreasonable to expect much more, for something for which they're going to make almost no profit anyway.
And before anyone suggests the cost involved in doing the price matching -- I call BS. Often these cashiers are our local B&M stores are standing around. It costs the company almost nothing to safeguard the last little bit of profit they may get from a CD, nothing in terms of the cost of the work the clerk does, and nothing significant in terms of customer retention, either, because most customers are almost completely focused solely on the price anyway. Price myopia has a negative effect on our consumer power.
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