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ArthurK · 03-27-2008, 09:58 AM

So glad I've found I'm not the only one...
Almost live, it is still happening.
Ordered a parcel from States, paid a fortune to get it delivered in 2 days.
Counting Easter in the middle, i ordered parcel last Friday...
After several phone calls and complaints, it will arrive tomorrow by Interlink, 8 days after ordering.
Reason being that Tralee is in a "remote" location... So that required an extra day for delivery with subcontractors.
I am shocked by their bronze stance trying to pass as a serious company when it is such a bad, backward, faceless system.
I have mailed the seller to advice him of this too.
I have even organised myself to go and collect it myself from their depot to speed it up!!!

To put the cherry on the cake, I got an email saying that I HAVE REQUESTED a change in the delivery, at which stage I called them (for the fifth time today) demanding that they rectify that because I have never requested anything but my parcel.

What an expensive, appalling and nerve wrecking experience.

I'll collect parcel tomorrow morning, just to be on the safe side.
When i spoke to an Interlink employer earlier and told them I didn't trust UPS, they laughed, saying that it is a common perception and comment that people say, because of UPS's track record in Ireland.

How bad can you get when you offer such a terrible service?

Not to mention, I had to pay huge vat, but I was expecting that.

Thanks for the opportunity to vent frustration.
I gave you a short version. For a full list, I'll get back to you after I have MY expensive parcel in my hands.

Cheers.
A.

03-27-2008, 09:58 AM	#10 of 10
ArthurK *Arthur K.* Member Join Date: Mar 2008 Local Time: 02:29 PM Local Date: 09-05-2008 Posts: 1	Re: Ups Ireland a disgrace So glad I've found I'm not the only one... Almost live, it is still happening. Ordered a parcel from States, paid a fortune to get it delivered in 2 days. Counting Easter in the middle, i ordered parcel last Friday... After several phone calls and complaints, it will arrive tomorrow by Interlink, 8 days after ordering. Reason being that Tralee is in a "remote" location... So that required an extra day for delivery with subcontractors. I am shocked by their bronze stance trying to pass as a serious company when it is such a bad, backward, faceless system. I have mailed the seller to advice him of this too. I have even organised myself to go and collect it myself from their depot to speed it up!!! To put the cherry on the cake, I got an email saying that I HAVE REQUESTED a change in the delivery, at which stage I called them (for the fifth time today) demanding that they rectify that because I have never requested anything but my parcel. What an expensive, appalling and nerve wrecking experience. I'll collect parcel tomorrow morning, just to be on the safe side. When i spoke to an Interlink employer earlier and told them I didn't trust UPS, they laughed, saying that it is a common perception and comment that people say, because of UPS's track record in Ireland. How bad can you get when you offer such a terrible service? Not to mention, I had to pay huge vat, but I was expecting that. Thanks for the opportunity to vent frustration. I gave you a short version. For a full list, I'll get back to you after I have MY expensive parcel in my hands. Cheers. A.