Home Theater Forum - View Single Post - Studios: Engaged in Poor Quality Control Management

Mark Talmadge · 03-06-2008, 01:14 AM

Ock, with me, it's a vast majority of the DVD's and one of the employees I talked to at Best Buy, and I'm a regular customer, had told me that I'm not the only customer to bring back defective DVD's. The problem is solely with DVD boxed sets, primarily, the TV show sets.

And it's also the same, a good 65% of the sets that I buy are defective inm some way. I only return the sets if the disks are damaged ...

I just donh't think that studios take care when they package their merchandise and I think that these studios have an obligation to consumers to exchange defective disks for consumers who are stuck with defective DVD's instead of making consumers jump through hoops to exchange them.

03-06-2008, 01:14 AM	#6 of 17
Mark Talmadge Member Join Date: Jul 2005 Local Time: 11:01 AM Local Date: 10-13-2008 Posts: 1,650	Re: Studios: Engaged in Poor Quality Control Management Ock, with me, it's a vast majority of the DVD's and one of the employees I talked to at Best Buy, and I'm a regular customer, had told me that I'm not the only customer to bring back defective DVD's. The problem is solely with DVD boxed sets, primarily, the TV show sets. And it's also the same, a good 65% of the sets that I buy are defective inm some way. I only return the sets if the disks are damaged ... I just donh't think that studios take care when they package their merchandise and I think that these studios have an obligation to consumers to exchange defective disks for consumers who are stuck with defective DVD's instead of making consumers jump through hoops to exchange them.