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Re: Robert A. Harris BITS column discussion thread
The outsourcing of tech support is the bane of our existence. Dell built a call centre in Edmonton a little over 3 years ago and is now shuttering it to reduce costs. Times like this, I'm glad I don't own a Dell.
\"My opinion is that (a) anyone who actually works in a video store and does not understand letterboxing has given up on life, and (b) any customer who prefers to have the sides of a movie hacked off should not be licensed to operate a video player.\"-- Roger Ebert
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