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Re: Exchange/Replacement through Amazon
I've done any number of exchange/refunds/replacements through Amazon over the years and have never had any problem at all. Even in cases where I couldn't meet 100% of their stated requirements (including the original packing slip, not opening a DVD) they have gone ahead and taken the return. My niece recently bought an HD-DVD version of a movie, a mistake she didn't catch until she tried to play it, and they not only took it back, they waived the restocking charge that would have applied in the case of a customer error, because the order page didn't contain a warning that an HD-DVD player and TV were required to view the disc.
Regards,
Joe
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