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Old 11-06-2006, 08:20 AM   #4 of 7
RomanSohor
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Join Date: Jan 2003
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Local Date: 08-30-2008
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Re: Disturbing service at Best Buy, and Circuit City


no kickbacks for the regular employees. it affects the bonuses the supervisors and managers get. the only thing regular employees get for offering the stuff is they don't get hassled for not offering it. For better or worse, it is their job to offer the magazines, and if they do not offer if they can be disciplined for not doing their job (it is one of the things they are paid to do... it is a non-negotiable part of their job duties...get where i'm coming form here?)

It is the price we pay for getting our movies,etc, so cheaply. There is no margin, so they try to make the company money by other means.

Now, if you politely decline and an employee is rude to them, speak to a manager. They should not be rude if you decline, just like I can not refuse to sell a customer a Pioneer Elite plasma if they do not want a service plan.



Roman Sohor, CTS
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