Home Theater Forum - View Single Post - Anyone having trouble with DigitalEyes (DVDPlanet)?

David Williams · 08-12-2006, 12:21 AM

My $.02:

I can understand customer loyalty up to a point, but if a company did what you have just described to me, they'd only get one bite at the apple. I certainly wouldn't place another order with them or, at the very least, with that payment method. I'd take my business elsewhere if I were in your shoes. That level of incompetency in customer service shouldn't be tolerated/rewarded on a repeated basis.

08-12-2006, 12:21 AM	#2 of 7
David Williams *David Williams* Member Location: ...certain reaches of John Adams' mind... Join Date: Mar 2001 Local Time: 07:36 PM Local Date: 10-14-2008 Posts: 2,408	Re: Anyone having trouble with DigitalEyes (DVDPlanet)? My $.02: I can understand customer loyalty up to a point, but if a company did what you have just described to me, they'd only get one bite at the apple. I certainly wouldn't place another order with them or, at the very least, with that payment method. I'd take my business elsewhere if I were in your shoes. That level of incompetency in customer service shouldn't be tolerated/rewarded on a repeated basis. "Only two things are infinite––the universe and human stupidity, and I'm not so sure about the universe." ––Albert Einstein