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Originally Posted by igroucho
Update: It's been 12 days now (5th of July) that I sent an email to info@ovationmultimedia.com:
Subject: I have asked be...
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I've found that sending emails doesn't do a whole lot of good at any company. You usually get a canned response or form letter email back. Sometimes you are directed to call in that follow-up email. My suggestion, if you haven't called you need to do so. If not, then I can't feel sorry for you. The only things out of stock on their site appears to be the OpticOne and the bundle that includes the OpticOne. That means they are out of one item, not going out of business. If I didn't know any better, I'd think that you are only out to hurt their business and not really interested in any kind of resolution.