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igroucho · 07-02-2006, 10:35 AM

Gregg, I don't understand how my post could be misinterpreted. I wrote: "upgrades .... OF the Pro package" - not TO, and signed "p.o. customer OF their Pro package". Yes, I OWN/BOUGHT the Pro version, a heavy plastic box w numerous dvds. At that time - I was what you'd call an early adopter and I got the notion, somehow, that in order to finally be able to ship this long awaited package they did so w/o 1 or 2 dvds intended for the initial release but they couldn't complete in any foreseen time. Dvds which you could apply for at a later time when/if they were released.
Whatever, I think that it's inexcusable not to give any response AT ALL to polite, simple inquires. I gave my serial# so it was plain to see I was a customer eligable for support.
They have no problem tending to contacts when it comes to selling, basic support thou, aint their priority.

07-02-2006, 10:35 AM	#3 of 12
igroucho Member Join Date: Nov 2004 Local Time: 09:59 AM Local Date: 10-11-2008 Posts: 6	Re: Avia sux BAD!!! Gregg, I don't understand how my post could be misinterpreted. I wrote: "upgrades .... OF the Pro package" - not TO, and signed "p.o. customer OF their Pro package". Yes, I OWN/BOUGHT the Pro version, a heavy plastic box w numerous dvds. At that time - I was what you'd call an early adopter and I got the notion, somehow, that in order to finally be able to ship this long awaited package they did so w/o 1 or 2 dvds intended for the initial release but they couldn't complete in any foreseen time. Dvds which you could apply for at a later time when/if they were released. Whatever, I think that it's inexcusable not to give any response AT ALL to polite, simple inquires. I gave my serial# so it was plain to see I was a customer eligable for support. They have no problem tending to contacts when it comes to selling, basic support thou, aint their priority. Last edited by igroucho : 07-02-2006 at 10:37 AM.