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Well, I got them to waive the $20 shipping and "activation" fee after I explained that this was never disclosed to me. They may also give me the first month for free even though I forgot to go through the net to sign up.
I also found out that they will waive the $79 early termination fee if you move to any area not served by Verizon.
After 5 days, it still bugs me a little that some things load slower than Comcast cable, but I have another 25 days to make up my mind.
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