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I had the same experience as Jason and actually read his story before trying eHarmony, so I didn't take it as a blow when there were no matches. If the company doesn't find a match according to its parameters, then refusing is in their interest as it keeps their success rate up.
Having gone through other personality instruments, I usually come out pretty even across multiple areas. Usually that means I'm labeled as "hard to read." So I'm not surprised I don't fit neatly into eHarmony's categories, which I'm guessing are pretty similar to most other personality instruments.
Anyone who isn't confused really doesn't understand the situation. - Edward R. Murrow
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