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They may be right although it is not unknown that a D*TV CSR may give you bad info.
A DirecTivo is not a SA Tivo, and its not a normal D*TV sat box either. Its well known that there are quite a few features of SA Tivo that are not currently available via a D*Tivo. Quite likely the same is true on the sat receiver side as well.
I have a standard DirecTivo (a Phillips unit), and a new HDTivo (its made by Hughes but is branded a DirecTV product). FWIW, neither have Caller ID capability.
BGL
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