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That sounds like the model I had or close to it. Its long gone now and I don't remember the model #. It had DD but not DTS. My volume on the remote quit working as well but luckily it was still under warranty. The sound was just as you described tinny but played very loud and clear. My tower mains with 10" woofers sounded like the woofers were unhooked. I thought for a long time that the Kenwood mains just sucked until I upgraded to the Onkyo that I have now. Running the Kenwood receiver without a sub is definitely not an option.
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