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Gonna go to BB and have them plug in one of their's for comparison
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I don't know what BB you go to but the one I go to would be the last place I'd want to try to hear the tiny difference in sound from a Directivo in their store...
If it's like our BB, it's blasting some kind of crappy rap/gansta music morning, noon, and night turned up to "11".
If I were you, I'd either ask for an exchange or live with the fact that the DTivo is indeed a bit noisier than your everyday DTV receiver.
Alfer