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I guess no one has ever experienced this type of problem before. Outlook continues to be shut down by Windows when attempting to open certain emails (from known senders) but for some reason others open just fine.
Yesterday I tried uninstalling Office XP, deleting the Office 10 directory, and then reinstalling Office XP. As soon as I had Office reinstalled, Outlook came up with all email intact which told me that something was left over on the hard drive after uninstalling Office. I was able to apply service packs 1 and 2 for Office XP but the security patches that were available kept failing during the installation process (as they did before my reinstallation).
Can any of you tell me how I may completely uninstall Office XP so that there is no trace of it left on the hard drive before I reinstall it? I really think that whatever is corrupt and cousing my Outlook problems is being left on the hard drive during the uninstall process.
If that isn't the cause, I am thinking that maybe some registry entries are corrupt and I was going to try a repair install of Windows XP next.
This is really starting to drive me nuts and I'm open to any and all suggentions.
Thank you.
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