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Thanks for the moral support guys! I will keep you posted.
Kevin, why it took me so long to inquire is complex, but suffice it to say I live overseas and am used to a longish wait for things to come back in the mail, particularly if they are sent parcel post (which can take six weeks). Add to that the difference in time zones and the difficulty in calling and you have an idea. We also went on vacation for the etnire month of December. When I came back and the player still wasn't here, I called Denon.
The trick seems to be getting them to call me back. . . .
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