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Johnny, if your brave you should try to align the picture yourself. There are many sites online which go into detail on how to do this. A "certified technician" coming to your house to fix your convergence will lead them giving you one of these statements - "Oh, these CRT's have an inherent problem with convergence. There's no way to fix it" or "It looks good to me".
I would either have an ISF tech calibrate or try calibrating yourself.
Chris
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