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Insects and "all kinds of crap" should not be inside the set. Do you not regularly dust the set off?
(I keep my main display covered when not in use, but one must not be that obsessive — though it doesn't hurt.)
The moment you saw this person pull out Windex and paper towels you should have terminated the operation.
This repair person may have received some sort of ceritification, but it wasn't from the Imaging Science Foundation.
Don't fiddle with an RPTV's innards that way unless you know what you're doing.
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