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I know exactly how you feel. I am in the same boat with my 5200. Came in and didn't work at all. Sent it in, (payed shipping because UPS never caem by to pick it up) got it back and the front left channel didn't work. Sent it back, made sure they paid shipping this time. Haven't gotten it back yet, but I will let you know how it turns out.
As long as it is within the first year, they will warranty the parts and labor, but not the shipping if it isn't a problem when you first recieve it. The fact that I reported the problem and just put up with it for a few months is the only reason they agreed to pay for shipping this time.
There are 10 kinds of people in this world, those who understand binary and those who don\'t.
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