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Bob McElfresh · 04-15-2003, 02:06 PM

Or "Dead Pixels" for a DLP television?

Keep in mind that sometimes what they put in writing and the way they actually treat you can be different. They may also require you to first spend time working with the Manufacturers service group first, then their own service department, etc., before giving you a new unit.

On the other hand, a friend of mine went through 3 HDTV's in a month before he found one that was stable (the first was DOA, the next worked for a week then suddenly turned green, the third has worked fine for 1.5 years). Circuit City treated him well.

I'm going to move this post to the "Retail & Manufacturers" fourm. I suggest you look back through old posts to see if others have had dealings with CC. Note: when people get good service, they rarely post. So just because there are some complaints, does not mean the company does not treat most people fairly.

04-15-2003, 02:06 PM	#2 of 7
Bob McElfresh Administrator Join Date: May 1999 Local Time: 01:58 PM Local Date: 12-01-2008 Posts: 6,622	Or "Dead Pixels" for a DLP television? Keep in mind that sometimes what they put in writing and the way they actually treat you can be different. They may also require you to first spend time working with the Manufacturers service group first, then their own service department, etc., before giving you a new unit. On the other hand, a friend of mine went through 3 HDTV's in a month before he found one that was stable (the first was DOA, the next worked for a week then suddenly turned green, the third has worked fine for 1.5 years). Circuit City treated him well. I'm going to move this post to the "Retail & Manufacturers" fourm. I suggest you look back through old posts to see if others have had dealings with CC. Note: when people get good service, they rarely post. So just because there are some complaints, does not mean the company does not treat most people fairly.