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Help us make search produce better results

#1
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10/2/09 at 12:21pm
  • Joined: November 1999
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There's been discussion in the past about improving search, so we need examples of searches that either weren't very efficient or returned incorrect results.  If you have any examples please post what you searched on and why you feel the results were inefficent of incorrect to assist us in tweaking the search function.

Thanks!


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#2
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10/2/09 at 1:57pm
  • Joined: October 1997
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The clearest suggestion I can make is to allow the user to choose between 'most relevant results' and 'most recent results' and default to the latter.  There have been some embarrassing bumps lately to years old thread because of this choice.

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#3
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10/2/09 at 5:14pm
  • Joined: July 2009
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 That's a good one Sam, thanks. Any other thoughts?

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#4
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10/2/09 at 7:22pm
  • Joined: October 1997
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Not from me, others might tho I hope!

Blog: Navesink.net - My Flickr Stream is here - Click here to Email me - Updates at Twitter & FriendFeed
Information Technology Blog:  Infotechbuzz - Save The Alamo - Join the HTF Flickr Pool or discuss the pool here
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#5
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10/22/09 at 2:54pm
  • Joined: July 2009
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Just wanted to update you... we're looking into a search that will hopefully produce better quality results than recency + keywords... after testing this, the results weren't very good :( That sorting is already available in the advanced search area, too, so we're hoping to come up with something a bit more intelligently weighted.

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#6
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10/22/09 at 9:22pm
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As Senor Gruber would say: "Good luck with that"

Blog: Navesink.net - My Flickr Stream is here - Click here to Email me - Updates at Twitter & FriendFeed
Information Technology Blog:  Infotechbuzz - Save The Alamo - Join the HTF Flickr Pool or discuss the pool here
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#7
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10/30/09 at 10:20am
  • Joined: October 2001
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I wish I had more knowledge to make good suggestions for how to improve the search engine...but I know very little about how they work.

One issue I always have as a user is whether or not the old boolean (sp?) parameters are still in play (AND, OR, etc.)  I should probably just forget those things...but if I enter two keywords, in a title-only search, I inevitably gets pages of results of threads which only have one of the words in the title and wonder if AND would have helped.  Under that last hypothetical I always figure the threads with both words in the title should be listed first (after all, they would be more "relevant", right?!?)  but it doesn't always seem to work out that way

Most of the results I have gotten from searches in the new software have been, for some reason, weighted to older threads when relevancy is the key parameter.  I am usually looking for a much more recent thread and end up with results starting in 2003. 

If I get less-than-satisfactory search results in the future I will try to remember to post those results here. 


There's Jessie the yodeling cowgirl. Bullseye, he's Woody's horse. Pete the old prospector. And, Woody, the man himself. Of course, it's time for Woody's RoundUp. He's the very best! He's the rootinest, tootinest cowboy in the wild, wild west!

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#8
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11/1/09 at 6:58pm
  • Joined: February 2001
  • Location: Albany, NY
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Formatting issues can really trip up the search. For instance, show threads in the TV forum that put quotes around the show name in the title often won't show up in the search for you search for that show. Sometimes the thread for the latest "Monk" season falls back a few pages. When I search for Monk, it should bring up the season 8 thread. But neither that thread nor any of the season threads for the show are on the first page of results.
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#9
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11/7/09 at 11:30am
  • Joined: March 2001
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Greetings. Search appears to be broken. It doesn't return links to the terms being search; only links to the first page, first post of threads that presumably (but who knows) have the terms in them.

For example, I'm looking for discussions about "Lost" where people discuss "retcon" in the plot. So I search for "Lost retcon". Search returns links to the beginning of threads, none of which actually have both "Lost" and "retcon" in them. There are no links directly to the posts or even pages with these terms.

How could search be better? Return results with the search terms.
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#10
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11/7/09 at 11:43am
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How should Search should work? That's a black art, and I think that asking us is like asking us what might go into a quality cryptology system :) We really don't know. But I'll make some plausible suggestions, which are probably all wrong, since Google has already shown that you need deep knowledge to make a great search system:

* Newer is better than older
* More replies are more important than fewer replies
* Titles are more important than user comments (for search terms)
* Search terms in close proximity is more important than search terms being far apart
* Posts with a quote that has the search terms are more important than posts without the terms quoted (that is, if it's likely an answer to a question about the terms being searched, it's good)

In terms of Interface, if that's the questions, here's some ideas.
* Showing search results preview to give context can help user know if search results are actually worth following
* Visually cluster all results from a single thread, showing them in chronological order (or reverse chron)
* Visually cluster all results from a single forum

These are critical (and sorely missed):
* In-thread "Search this Thread"
* In-forum "Search this Forum"
* Top level "Search all Discussions" and/or search wikis, reviews, etc.

I rarely use Advanced Search. For me, Google and vBulletin showed such a thing is largely not needed.

But most basically, I want search results linking to posts or pages with the search terms. Particular interface and results, again as google shows, is not that important. Or rather, the lesson is that if you do great search, all you need is an input field and output links listed in priority. (And people are welcome to tell me why I'm wrong. You've got domain knowledge here. And you don't have cross-linking, which Google builds on. Etc. That's fine.)
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#11
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11/7/09 at 2:27pm
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Here's another suggestion: Google Site Search

I was just using site-specific search to look for HTF discussions. I'm not sure it's better than the old vbulletin system, particulary with a search-this-thread tool, but it works, unlike the current search system (at least today. perhaps something is turned off by accident. I recall having better success with the tool previously)


EDIT

I see the issue. Search only returns the start of threads, and not the location of specific results. Searching for anything that is mostly found in single-page threads is fine.
Example: Onkyo Receiver Heat

But, alas, it's worthless for anything related to multi-page threads
Example: Lost Retcon



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#12
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11/17/09 at 6:53pm
  • Joined: March 2001
  • Location: Rochester, NY
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A question on search:
Searching multiple terms will return results without one or more of those terms. For example, search "itunes xbox" gives many results that don't have "xbox" anywhere in them. Trying "itunes and xbox" doesn't change this.

Is there a way to force an "AND" search in the site search? That is, to find all results that have both "itunes" and "xbox" in the thread (or display page or post...)? Thanks!
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#13
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11/17/09 at 7:08pm
  • Joined: October 2001
  • Location: Rensselaer, NY
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Quote:
Originally Posted by DaveF View Post

Is there a way to force an "AND" search in the site search? That is, to find all results that have both "itunes" and "xbox" in the thread (or display page or post...)? Thanks!

I brought this up in Post #7.  Well, the idea of adding the AND ourselves. 

I was wondering the other day about the idea of being able to sort the results after-the-fact:  by relevancy, date, etc.


There's Jessie the yodeling cowgirl. Bullseye, he's Woody's horse. Pete the old prospector. And, Woody, the man himself. Of course, it's time for Woody's RoundUp. He's the very best! He's the rootinest, tootinest cowboy in the wild, wild west!

Top Ten Ways to Find Good Deals on DVDs and Blu-ray...
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#14
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11/18/09 at 7:55am
  • Joined: March 2002
  • Location: Durham, NC
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Weighting of search results really frustrates me on every site that does it. I want results ordered by date every time. I am smart enough to determine relevancy on my own.
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