- Joined: March 1999
- Location: NJ
- Post Count: 5,237
I have an old PC (running W2k) connected to a Netgear WNR2000 N-band wireless router and an ACER laptop running Vista, wirelessly connected to the Netgear router. I have some kind of Webstar cable modem to my Cable provider (Cablevision in NJ). I've noticed every now and then, the router will seemingly "shut off". It has a power switch that I can turn off and on but what I've seen happen is that all the lights on the front just shut off, and I lose the network and of course, my internet connection. All the lights, including the power light. After a short bit, it will automatically power itself on and pick up my PC and then start the wireless broadcasting and I get the network up and running.. but it does this on occasion and it's frustrating. I am not sure what the problem could be, if any. For all I know it could be Cablevision, and I'm currious if anybody else has seen this before, before I try to contact Netgear. I couldn't find anything pertinent on their FAQ or support site... Anybody seen this before or have an idea of what the problem (if any) I have?
Jay
You are the crispy noodle in the vegetarian salad of life
- Joined: March 1999
- Location: NJ
- Post Count: 5,237
Thanks, I sent a technical inquiry to Netgear and will wait for their response, it has a 1 year anniversary which will occur on Jan, 2010 so if it is indeed an internal power supply problem, then I think I should get a new one. My cable modem remains powered and they're all connected to the same outlet/surge protector. It doesn't seem to happen when I'm not on my laptop, but like you guys said, I can't see any tecnical reason for the cablemodem or so causing the power to go out, assuming it is indeed a power problem.
Will see what Netgear has to say, thanks!
Jay
You are the crispy noodle in the vegetarian salad of life
- Joined: March 1999
- Location: NJ
- Post Count: 5,237
Netgear sent me a reply awhile ago, basically said to update the firmware, save the settings, do a master reset and plug it into another outlet. So I tried the other outlet, even on a different circuit and the other day, it died and doesn't repower so sounds like it's dead and I just sent it back to Netgear for a warantee replacement... Hope that solves that...
Jay
You are the crispy noodle in the vegetarian salad of life
- Joined: March 1999
- Location: NJ
- Post Count: 5,237
Well, Netgear quickly sent me a new router (quite impressed with the speed of service), but they didn't send me a power supply.. d'oh so they are sending me one that should arrive today. We'll see if that fixes the problem....... I sent them the power supply thinking it could be defective, but they didn't return the favor!
Jay
You are the crispy noodle in the vegetarian salad of life