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SONY DA4ES Center Channel

#1
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 Hello,  I am new and yes I ran a search but was unable to locate anything that could help me.

I have been having a problem with my Center Channel,  there is almost no sound coming out of it it is almost like it is on mute while all other channels are working fine.  When I do a test tone it has a odd noise compared to the other speakers.

I took it in to ABL Service in Madison Heights, MI because the receiver is still under warranty.  They said they "UNLOCKED" it and I need to read my owners manual.  Needless to say when I brought it back home nothing was fixed.  

I have tested 5 Center speakers all with the same results.  

I don;t know what I am more mad about,  the center still not working or the incompetent service provided. 

Can any one give any insite on the Center Channel not working?   
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#2
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Don't know if you are still around but my guess is that the center channel speaker is set to [no] in the setup menu.  Make sure it says [small]

Mark
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