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Blu-ray Glitch List - Titles you might want to avoid.

#1
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Thought this might be helpful to those just getting into BD

(UPDATED 3/30/09)

CONFIRMED CURRENT PROBLEM USA BDs
***Releases highlighted in red have problems being ignored by the studio***
****
007: For Your Eyes Only
* An issue with one of the BD-J files may cause your player to freeze
! Fox has a replacement program available: 1-888-223-2FOX

1408
* Severe jaggies persist throughout the film.
! Weinstein has not addressed this as of 1/14/09

3:10 to Yuma
* Significant chroma fringing/errors in transfer, most visible during credits (rainbow colors around edges of text).
! LionsGate does not consider this an issue

Baraka (Horrible cardboard eco-pak edition)
* Some copies freeze at 1hr 13mins mark. A batch of the initial run of discs in the poorly-made cardboard case had significant manufacturing issues which some players are more sensitive to than others.
! MPI has a replacement program available

Blade Runner (slimline case)
* Some copies do not have the final cut on Disc 1 as it should be, instead having a repeat of the workprint disc
! Warner has a replacement program available

The Descent (MPEG2)
* Significant chroma fringing/errors in transfer, most visible during credits (rainbow colors around edges of text). AUS version is unaffected.
! LionsGate does not consider this an issue

Die Hard 2
* DTS-HDMA lossless track incorrectly flagged as DTS-HD lossy, resulting in lossy output or no sound at all on some setups
! Fox has began to collect addresses of people with a problem to resend a second set of replacement discs when available (first replacement was the same disc)
Support contacts: support@foxhome.com -and- FoxDrop@4icc.com
However as of 1/8/09 Fox still has failed to send out fixed replacement discs; UK and AUS copies are not affected.

Dirty Dancing
* Master appears to have been incorrectly scaled prior to encoding, resulting in severe jaggies.
! LionsGate does not consider this an issue

District B13
* The only English subtitle option for this foreign movie is closed-captioned for the hearing impaired, resulting in sound effects being written out in the subtitles. This can be irritating for those who are not hearing impaired, an additional standard subtitle track would have been preferable.
! Magnolia does not consider this an issue

Enter the Dragon
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! Warner does not consider this an issue, and states a new master must be struck to fix the problem.

Event Horizon
* Image is vertically stretched at times, resulting in "thin" faces and image distortion.
! Paramount has failed to address this issue as of 1/8/09

The Fugitive
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! Warner does not consider this an issue, and states a new master must be struck to fix the problem.

Gulliver's Travels
* Aspect ratio is incorrect, cropped from 1.37:1 to 1.78:1.
! Koch does not consider this an issue.

Halloween
* Color balance during night scenes deviates from the filmmakers intentions
! Anchor Bay/Starz does not consider this an issue.

Harold and Kumar: Escape From Guantanamo Bay
* There are popping noises at branch points when listening to the fully decoded lossless DTS-MA soundtrack.
! New Line is aware of the issue, but no replacement program has been announced.

Immortal
* Right channel effects and center channel effects are swapped in TrueHD soundtrack.
! First Look Pictures has not announced a replacement program.

King of California
* Jaggies are noticable at times throughout the movie, possibly a low quality upconvert from 720p master.
! First Look Pictures has not addressed this as of 1/14/09

Led Zeppelin: The Song Remains the Same (both original release and re-release)
* 7-second TrueHD soundtrack dropout at 1:40:45, confirmed encoding error that affects all players. Lossless HD DVD version and lossy soundtracks on both versions are not affected.
! Warner has done a "silent release" of a corrected Blu-ray Disc. The files on the correctly authored disc are dated March 2008.

Let the Right One In
* Subtitle translation is incorrect.
! Magnolia does not consider this an issue and is not issuing replacements; instead, they will release a new version in the future with correct subtitles for purchase. Return your disc if you are dissatisfied with the incorrect subtitle translation.
http://iconsoffright.com/news/2009/0...les_in_to.html

Lethal Weapon 2
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! Warner does not consider this an issue, and states a new master must be struck to fix the problem.

Lost: Season 3
* On some copies, Disc 5 is a duplicate of Disc 1.
! Disney has a replacement program available.

Lost: Season 4
* The first 2 seconds of audio may be cut off when starting playback of an episode
! Disney has not addressed this issue as of 1/19/09

Matrix Revolutions
* Image breaks up or jumps at 1:45:46
! Warner appears to be coordinating a replacement program for this issue, but no discs are available yet. Click here for more info. Note that the UK version may not be affected by this glitch.

Next
* Severe jaggies throughout the film
! Paramount has failed to respond to this issue as of 1/14/09

The Night of the Werewolf/Vengeance of the Zombies
* Severe A/V lag during playback. All copies may not be affected.
! BCI does not consider this an issue

Paris, je t'aime
* The only English subtitle option for this foreign movie is closed-captioned for the hearing impaired, resulting in sound effects being written out in the subtitles. This can be irritating for those who are not hearing impaired, an additional standard subtitle track would have been preferable.
! First Look Pictures has failed to address this issue as of 1/8/09

Priceless
* The only English subtitle option for this foreign movie is closed-captioned for the hearing impaired, resulting in sound effects being written out in the subtitles. This can be irritating for those who are not hearing impaired, an additional standard subtitle track would have been preferable. Also, there are no english subtitles at all for the french extras included!
! First Look Pictures has failed to address this issue as of 1/19/09

Roy Orbison: Black and White Night
* Aspect ratio is incorrect, cropped from 1.37:1 to 1.78:1.
! Image Entertainment has failed to address this issue as of 1/8/09

Starship Troopers
* Editing error where a few frames of the movie are repeated, omitting what should actually be seen. Example: Faulty version --Corrected version.
! Sony has a replacement program available

Species
* Authoring error where attempting to access the subtitle options via the main menu or the pop-up menu results in freezing of the player controls. This has been confirmed by paidgeek, a Sony insider. The subtitles can still be accessed properly via the subtitle button on the player's remote.
! No replacement program is planned for this

Sukiyaki Western Django
* Right channel effects and center channel effects are swapped in TrueHD soundtrack.
! First Look Pictures has not announced a replacement program.

The Truman Show
* Image is horizontally stretched, resulting in overly "fat" faces and distortion.
! Paramount has failed to address this issue as of 1/8/09

Unbreakable
* PCM soundtrack popping/distortion in rear right surround at 8:30-8:32. Also a popping noise is heard in the center channel at 1:28:21.
! The UK version has a 16bit/48khz 5.1 PCM track that is unaffected by this issue.
! Disney has failed to address this issue as of 1/8/09

Young Guns
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! LionsGate has failed to address this issue as of 1/8/09

UNCONFIRMED or EQUIPMENT-SPECIFIC BD GLITCHES
****
Chicago
* PCM soundtrack popping/distortion
! Need more information to determine if this is a disc issue

PAST INCIDENTS - You'd be unlikely to find these problem discs in stores today, as they were fixed long ago.
****
Blade Runner
* Some copies do not have the workprint on Disc 5 as it should be, instead having a repeat of the final cut disc
! Warner has a replacement program available

Chronos
* Some copies had an issue that prevented playback in some cases
! RBFilms has a replacement program available

The Descent (OOP/AVC release only)
* Movie file(s) were located in the wrong directory, making the disc unplayable in some cases. Serious chroma errors are visible in transfer, especially on credits.
! Title was recalled

The Fifth Element (OOP/original release)
* This title does not have any glitches, but it is being included because it has a poor transfer and the manufacturer is offering a free upgrade to the newer version w/ better transfer.
! Sony has a replacement program available.

Full Metal Jacket (OOP/original release only - original cover has white background)
* Master was incorrectly filtered prior to encoding resulting in severe jaggies; effective disc resolution is 960x1080.
! Warner has released a remastered BD with new artwork that is full 1080p resolution.

The Incredible Hulk
* In Canada, some early copies of the initial run of this title mistakenly have Ang Lee's earlier "Hulk" film in the case instead of the newer Incredible Hulk film.
! Universal has a replacement program available.

Pirates of the Carribean: Curse of the Black Pearl
* Framing error
! Disney has a replacement program available

Speed
* Some copies had an issue that prevented playback in some cases
! Fox has a replacement program available

Stargate
* Early copies were missing subtitles for a portion of the movie
! LionsGate has corrected the issue with a new pressing

Terminator 3
* Some copies have the main feature encoded in 1080i when IME is not enabled
! Warner has a replacement program available
For every shadow, no matter how deep, is threatened by morning light.
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#2
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Well, if you want to call it a glitch then add the FIREFLY TV series to the list since the English subtitles are of the variety that also describe sound effects. To me, it is more of an omission than a glitch, but the present subs are annoying for anyone who likes to use subtitles but isn't deaf.

When you have to shoot...shoot. Don't talk!

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#3
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Thanks for compiling this list, Pete! I think it will prove very helpful and I really appreciate the effort.

Edwin, I don't think Firefly belongs in the same category as Paris, je t'aime or District B13. Paris and District are foreign films, and can't be enjoyed by English-speakers (at whom these American releases are ostensibly aimed) without subtitles, so the lack of a true subtitle track (as opposed to closed-captioning for the hearing impaired) is a fairly serious flaw. It might be annoying to watch Firefly with closed-captioning instead of subtitles, but since the show itself is in English, I don't think that earns it a place on this list.
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#4
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Quote:
Originally Posted by cafink
Thanks for compiling this list, Pete! I think it will prove very helpful and I really appreciate the effort.

Edwin, I don't think Firefly belongs in the same category as Paris, je t'aime or District B13. Paris and District are foreign films, and can't be enjoyed by English-speakers (at whom these American releases are ostensibly aimed) without subtitles, so the lack of a true subtitle track (as opposed to closed-captioning for the hearing impaired) is a fairly serious flaw. It might be annoying to watch Firefly with closed-captioning instead of subtitles, but since the show itself is in English, I don't think that earns it a place on this list.

D'oh! You're right. I wasn't paying enough attention to what he meant by subtitle glitches.

When you have to shoot...shoot. Don't talk!

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#5
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Nice compilation.
My DVD/BD Collection
Criterion DVD/BDs Owned: 55, Total DVDs Owned: 527, Blu-ray Discs Owned: 223
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#6
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Quote:
Originally Posted by Pete T C
007: For Your Eyes Only
* An issue with one of the BD-J files may cause your player to freeze
! Fox has a replacement program available: 1-888-223-2FOX

I didn't know there was a replacement program for this- I thought that it was just a firmware issue for certain players.
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#7
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Is there any distinct change on the cover of Pirates of the Caribbean: Curse of the Black Pearl to tell if you have the corrected version?
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#8
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Re: Blu-ray Glitch List - Titles you might want to avoid.

I'm puzzled about the reference to the image stretching on the BD of 'The Truman Show'. According to IMDB (technical specs), the film was shot in Academy ratio but was intended to be projected in 1.85:1 by matting off the top and bottom. As far as I recall, the DVD was OK so I don't know why Paramount would have tried to do anything different when re-mastering the film for HD.

I've just checked Gary Tooze's review on DVDBeaver (unfortunately they don't like direct linking so I can't provide a URL). He makes no mention of any image stretching or distortion, and the screencaps don't appear to be distorted. Where did this report of distortion come from?

Edit: OK I found the following thread on another forum, which confirms the stretching very clearly:

http://www.avsforum.com/avs-vb/showthread.php?t=1103757

My BD is already on its way to me from Amazon (I'm in the UK), but it'll be going straight back. I don't know what Paramount are thinking, putting out this travesty. And why haven't more reviewers picked up on it??

Bruce Morrison

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#9
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Is there a way of telling which version of "THE DESCENT" you have? Thanks.

Norris

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#10
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Thanks for the helpful info. It is appreciated.
(1) Does anyone have the contact info for SONY so that i might see about getting the corrected STARSHIP TROOPERS?

(2) i have not viewed FOR YOUR EYES ONLY yet. Should i see a replacement before i do. Or IS this an firmware problem? i have a PS3.
Thanks for the help!
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#11
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Re: Blu-ray Glitch List - Titles you might want to avoid.

WHOA! I just bought the fugitive, good thing I saw this before I un-wrapped it.

back it goes!
Rolando Avendano

My Collection
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#12
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Quote:
Originally Posted by norrisMc
Is there a way of telling which version of "THE DESCENT" you have? Thanks.

The AVC version has numbers on the top label, while the MPEG2 does not.
For every shadow, no matter how deep, is threatened by morning light.
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#13
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Quote:
Originally Posted by bob kaplan
Thanks for the helpful info. It is appreciated.
(1) Does anyone have the contact info for SONY so that i might see about getting the corrected STARSHIP TROOPERS?

Here ya go:
Quote:
I just got an email back from Sony regarding this issue. They have fixed the issue and are replacing the BDs like they did with the Fifth Element. Email Address is consumer@sphecustomersupport.sony.com or call them at 800-860-2878. Here is the email I got back, they will give you a reference # to put on the outside of the package:

Dear Valued Consumer,

Thank you for your e-mail. We appreciate your interest in Sony Pictures Home Entertainment products.

To receive an exchange for the Starship Troopers Blu-ray disc, please return your Blu-ray disc (case not needed) to the following address:

SPHE Consumer Support
PO Box 157
Neenah, WI 54957
Attn:

Please be sure to include your return address (no PO Boxes) and a copy of this email. Your replacement will be shipped to you via Fed Ex Ground, and please allow 3-5 weeks for delivery.

Regards,

SPHE Consumer Affairs Team
800-860-2878


Quote:
(2) i have not viewed FOR YOUR EYES ONLY yet. Should i see a replacement before i do. Or IS this an firmware problem? i have a PS3.
Thanks for the help!

It is an authoring problem for which replacements are available, but most player manufacturers have already issued firmware updates to get around the authoring problem as it is a high profile title. Therefore in your case replacement is optional.
For every shadow, no matter how deep, is threatened by morning light.
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#14
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Pete,
thanks for the quick response!!
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#15
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Pete, I'm confused about The Descent. You highlighted it in red, indicating that its problem is "being ignored by the studio" and noted that "Lionsgate does not consider this an issue."

But then Norris asked about differentiating between different versions and you indicated that there are indeed two different versions. I'm not sure I follow. Is there a version of The Descent without the chroma errors mentioned in your list, or not?
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#16
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Excellent list. I am going to make this a "Sticky" thread so it can
easily be referenced and added to. Thank you so much.

...which reminds me...

How do I contact Disney to finally replace my BD copy of "Pirates
of the Caribbean Curse of the Black Pearl"?
Ronald J Epstein
Home Theater Forum co-owner
Email me at: repstein@hometheaterforum.com 
To View My Massive DVD Collection Click Here
HTF Rules and Regulations
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#17
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Thanks for this list--I was actually about to come on here and ask if there was such a list already in existence!

I should point out that not all of the "fixed" problems have necessarily disappeared from store shelves; I picked up a copy of the Pirates of the Caribbean trilogy box set from Best Buy in late December, and it still had the problematic Curse of the Black Pearl.

"Niceness is the greatest human flaw, except for all the others."
--Brendan Moody

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#18
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Re: Blu-ray Glitch List - Titles you might want to avoid.

"Niceness is the greatest human flaw, except for all the others."
--Brendan Moody

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#19
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Finally popped my 5th Blade Runner BluRay disc in, and thank goodness, it is the correct disc 5.

Thanks for this thread.

"Scientists are saying the future is going to be far more futuristic than they originally predicted." -Krysta Now

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#20
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Quote:
Originally Posted by Ronald Epstein
Excellent list. I am going to make this a "Sticky" thread so it can
easily be referenced and added to. Thank you so much.

...which reminds me...

How do I contact Disney to finally replace my BD copy of "Pirates
of the Caribbean Curse of the Black Pearl"?

details:
'Black Pearl' Blu-ray Disc Exchange Details Revealed | High-Def Digest
For every shadow, no matter how deep, is threatened by morning light.
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#21
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Re: Blu-ray Glitch List - Titles you might want to avoid.

If you check the thread I started in this section about the Lost Season 3 Blu-ray, that Disc five have Disc one's information, so you ended up with two disc ones.

It took a third copy from Disney to get it right.
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#22
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Its mentioned in people's replies but not in the main post.

Its one of the first Blu-Ray problem discs and should be listed as the incorrect one can still be found on shelves.

The Fifth Element

Old one has bad PQ that becomes obvious in projector setups.
New one has the better transfer.

Last time I checked, the replacement program from Sony was still in effect.

This is not an exhaustive list although I used to have it written down somewhere but some of the ways to tell if yours is the bad one is the following:

No Dolby TrueHD logo in the back and its not listed as one of the soundtracks either.

No Region A,B,C logo on the back
Front bottom "Experience High Def is in gray"
If yours is still sealed, the top spine sticker will NOT say "Fifth Element RE BD"

Images can be fond here for comparison:

Remastered front
http://images.dvdempire.com/gen/movies/1354007h.jpg

Remastered back
http://images.dvdempire.com/gen/movies/1354007bh.jpg

Old front
http://images.dvdempire.com/gen/movies/1058066h.jpg

Old back
http://images.dvdempire.com/gen/movies/1058066bh.jpg

Thanks.
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#23
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Re: Blu-ray Glitch List - Titles you might want to avoid.

V for Vendetta: There is no glitch or problem with this movie. But there is a horrible transfer so don't get your hopes up for the quality of this Blu Ray. It looks like an upconverted DVD. Don't buy for quality purposes.

"As soon as television became the only secondary way in which films were watched, films had to adhere to a pretty linear system, whereby you can drift off for ten minutes and go and answer the phone and not really lose your place."
-Christopher Nolan

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#24
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Quote:
Originally Posted by bob kaplan

(2) i have not viewed FOR YOUR EYES ONLY yet. Should i see a replacement before i do. Or IS this an firmware problem? i have a PS3.
Thanks for the help!

Quote:
Originally Posted by Pete T C
It is an authoring problem for which replacements are available, but most player manufacturers have already issued firmware updates to get around the authoring problem as it is a high profile title. Therefore in your case replacement is optional.
Has anyone here sent for a replacement of this title?

Is there any way to tell which disc you have by looking at it? (Is there any chance that the corrected discs have made it to retail outlets yet?)

I'm in the position of not having a blu-ray player to test the disc on- I took advantage of that great Amazon blu-ray sale and I don't plan on getting a player until *much* later this year.

Does FOX generally do a good job with disc replacement programs?
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#25
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Quote:
Originally Posted by Spartan54
V for Vendetta: There is no glitch or problem with this movie. But there is a horrible transfer so don't get your hopes up for the quality of this Blu Ray. It looks like an upconverted DVD. Don't buy for quality purposes.

Huh??? Horrible transfer???

Not exactly reference quality I'd agree, but if that's "horrible", then so are probably 90-95% of transfers out there too.

_Man_

Just another amateur learning to paint w/ "the light of the world".

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#26
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Re: Blu-ray Glitch List - Titles you might want to avoid.

updated!
For every shadow, no matter how deep, is threatened by morning light.
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#27
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Just ordered (and now canceled) Event Horizon. Thanks for the list. Is there a link to picture evidence of the stretching?

Edward

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#28
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Quote:
Originally Posted by Edward Schatz
Just ordered (and now canceled) Event Horizon. Thanks for the list. Is there a link to picture evidence of the stretching?

http://www.avsforum.com/avs-vb/showp...9&postcount=38

Not stretched as badly as The Truman Show, but still distorted nonetheless.
For every shadow, no matter how deep, is threatened by morning light.
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#29
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Re: Blu-ray Glitch List - Titles you might want to avoid.

Quote:
Originally Posted by Pete T C
007: For Your Eyes Only
* An issue with one of the BD-J files may cause your player to freeze
! Fox has a replacement program available: 1-888-223-2FOX
I tried calling that # today, and I was instructed to send an email to foxdrop@4icc.com to get instructions.
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#30
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Re: Blu-ray Glitch List - Titles you might want to avoid.

updated!
For every shadow, no matter how deep, is threatened by morning light.
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