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How to send Amazon feedback?

#1
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12/29/08 at 9:04pm
  • Joined: March 2001
  • Location: Rochester, NY
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Does Amazon have a feedback page, to provide general comments or recommendations on their site and service?

In trying to return a duplicate Christmas gift, I see some opportunities for improvement that I wish to share with them.

(chief among them: electric shavers shouldn't be considered hazardous materials; or they should be boldly marked as unreturnable during the shopping process.)
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#2
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12/30/08 at 12:26pm
  • Joined: June 1999
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Re: How to send Amazon feedback?

Might have to just scroll down on their homepage, and click on the "Help" link, and find the "Contact Us" button on the bottom right hand side, log into your Amazon account, and then click on the "email" tab, and email them about the order in question, and provide your feedback there.

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#3
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1/3/09 at 5:36am
  • Joined: July 1997
  • Post Count: 20,075

Re: How to send Amazon feedback?

From memory, it is extremely difficult to find information on Amazon
that will lead you to any sort of customer service should a problem with
an order arise.

General feedback is probably easy to find, but as far as I can tell, the
company has made it impossible to find any direct email or phone
contact information on their pages. Their site is almost entirely automated.
Ronald J Epstein
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Email me at: repstein@hometheaterforum.com 
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#4
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1/6/09 at 12:46pm
  • Joined: March 2004
  • Location: Philadelphia, PA
  • Post Count: 730

Re: How to send Amazon feedback?

If you dig around the site there is a way to get the system to connect you, via phone, to Amazon customer service.

I've done twice in past - but I just tried to find the information on their site and can't!
PEACE--->Rhoq

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#5
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1/13/09 at 9:44am
  • Joined: June 1997
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Re: How to send Amazon feedback?

Dave:

Go to https://www.amazon.com/gp/help/conta...kip=true#csTop

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#6
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1/13/09 at 11:48pm
  • Joined: April 2001
  • Location: Los Angeles area
  • Post Count: 208

Re: How to send Amazon feedback?

That "call me" feature is really cool. What a great idea. I wonder if it works as good as it seems like it would ...
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#7
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2/12/09 at 8:30am
  • Joined: March 2003
  • Post Count: 212

Re: How to send Amazon feedback?

I've been a loyal Amazon customers for some years now and wonder why for many titles listed, Amazon will list secondary players in the cast and not the leads. I've never seen this elsewhere and I'm really irritated and mystified concerning this practice.

Can anyone shed some light here? It can't be that Amazon is expecting customers to know the leads for ALL films and hence doesn't bother to record them, could they?
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#8
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8/12/09 at 3:05pm
  • Joined: July 2005
  • Location: Flint, Michigan
  • Post Count: 2,291
To contact Amazon Customer Service, whether by Email or by Phone, use the following link:

https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&type=express 
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