- Joined: August 2001
- Post Count: 46
I was watching my brand new Baraka Blu-ray disc tonight, and during chapter 18, the disc froze at 1:11:40 for a few seconds, and then again at 1:12:10.
At that point the time clock skipped ahead in 30 second or so increments to the next chapter, 19, at 1:19:55. The image on the screen is the one from 1:12:10.
The rest of the movie up until that point, and after 1:19:55 is great and beautiful etc.
Anyhow, just wondering if anyone else out there has experienced any issues with their disc?
For the record my BD Player is a Sony BDP-S350. It's just over a week old itself but hasn't had any issues with other discs.
You were right about the stars,
Each one is a setting sun.
- Joined: September 2002
- Post Count: 3,743
Re: Baraka Blu-ray Disc problem
Assuming you have the latest firmware for your player, there are two possibilities:
1. There is a compatibility issue with that player model and the disc authoring.
2. You got a bad disc (or something is on the surface of the disc).
My DVD/BD CollectionCriterion DVD/BDs Owned: 55, Total DVDs Owned: 525, Blu-ray Discs Owned: 227
- Joined: October 1998
- Location: Boise ID
- Post Count: 7,206
Re: Baraka Blu-ray Disc problem
No problem here using a cheapo Magnavox BRD player.
Feline videophiles Susie and Dukie.
- Joined: December 2000
- Post Count: 4
Re: Baraka Blu-ray Disc problem
BTW, I too am having a lockup with the Baraka Blu-ray disc at around the 1:12:22 point using my Sony S550. The player just freezes on the picture, then starts again later.
However, on my 60gb PS3 the Baraka Blu-ray plays perfectly.
-)(--)-(-)-(---)-(-)-(-
Diversity is essential to life. - Zeek
- Joined: August 2001
- Post Count: 46
Re: Baraka Blu-ray Disc problem
Yeah, I updated my player, but no go. I talked to the store that I purchased the disc at, and they'll refund it or if I wait, exchange it when they get more copies in.
I also emailed MPI's customer service, so if I can get an exchange via them, I'll do that.
If it is a firmware/disc compatibility problem, any idea of how long these things usually take for a company, like Sony, to address - especially given that it's a non-Sony disc?
You were right about the stars,
Each one is a setting sun.
- Joined: September 2002
- Post Count: 3,743
Re: Baraka Blu-ray Disc problem
Quote:
|
Originally Posted by DanRevill
If it is a firmware/disc compatibility problem, any idea of how long these things usually take for a company, like Sony, to address - especially given that it's a non-Sony disc?
|
Depends on a lot of factors. Usually a firmware update represents dozens of fixes. If a prominent enough title has serious issues (like the recent James Bond releases) it can facilitate an immediate response. Baraka has garnered some impressive press for it's BD presentation, but it's not gonna match Bond film sales, so who knows when they may have an update that addresses a problem - assuming of course it's an authoring issue and not a specific issue with either your copy or the physical manufacturing.
My DVD/BD CollectionCriterion DVD/BDs Owned: 55, Total DVDs Owned: 525, Blu-ray Discs Owned: 227
- Joined: August 2001
- Post Count: 46
Re: Baraka Blu-ray Disc problem
So I exchanged my disc at the store, got a new one, and same chapter, except a couple minutes later, at about 1:13:40 it does it again. Crap for crap...then it skips from chapter 19 to 20. Oi. I'm guessing I'll just wait it out for a firmware upgrade or something. Hopefully it gets resolved.
You were right about the stars,
Each one is a setting sun.
- Joined: August 2001
- Post Count: 46
Re: Baraka Blu-ray Disc problem
I don't know how widespread the issue is, but I know that MPI never did have the courtesy to at least email back and say, "Gee thanks for alerting of this problem."
I haven't tried the disc recently, but am gonna try this, "lay flat" idea and see what happens. I did put the DVD in a slip sleeve instead of the cardboard packaging, since I didn't want to risk any damage to the disc over time.
For what it's worth, no other discs that I own have been any problem. So it seems to be an isolated thing. If it is as documented on the SP350s as Chris has said, well, hopefully the next firmware will resolve the issue (I never did find any threads previous to me starting one on this site and googling when it came out didn't lead to anything at the time).
You were right about the stars,
Each one is a setting sun.
- Joined: August 2001
- Post Count: 46
Re: Baraka Blu-ray Disc problem
Quote:
|
Originally Posted by chrisagon
I have read at another post or another site (I don't recall where) that the producer of the Baraka BD is exchanging defective discs for newly manufactured ones that supposedly will work. You'll have to do a bit of research into contacting them, but that is what I recall.
|
Thanks, I'll look into it!
You were right about the stars,
Each one is a setting sun.
- Joined: August 2001
- Post Count: 46
Re: Baraka Blu-ray Disc problem
Got my replacement disc. Just checked and no issues! Thanks MPI!
You were right about the stars,
Each one is a setting sun.
- Joined: October 1998
- Location: Boise ID
- Post Count: 7,206
Hey guys
What phone number do you call for MPI customer service? 
I purchased the Baraka BRD in the cardboard pack about a year ago, and had no problem playing it with the early Magnavox player.
Now I just bought a new-model Magnavox and it hangs/jumps around at about the 1:14 mark.
Feline videophiles Susie and Dukie.
- Joined: December 2001
- Location: Toronto, Ontario
- Post Count: 2,468
I second that.....I emailed them last week and got the email to mail it in. I mailed it with a copy of the email they sent me last thursday.....received a brand new copy in a normal blu-ray case just today......very happy with their customer service.
Recently watched- BSG: Season 4.0[BD], Starship Troopers 3: Marauder[BD], The Happening[BD], Transformers: Revenge Of The Fallen (IMAX)[BD], An American Werewolf In London[BD]
Currently watching- Heroes: Season 1[BD], Michael Palin: Pole To Pole, Battlestar Galactica[BD], Magnum P.I.: Season 7
- Joined: October 1998
- Location: Boise ID
- Post Count: 7,206
You're right. Julie helps out.
I mailed it in USPS First Class on 8 August and received the replacement today (17 August) via FedEx ground. That's darn fast turnaround.
Feline videophiles Susie and Dukie.
