Re: Is Circuit City trying to fail?
Given the choice of picking up a DVD title at Best Buy or Circuit City at a similar price, I'd choose BB any day. I have both stores within a mile of each other, so location is not a factor for me. CC sometimes has some good sale prices, but as others have noted, good luck finding them in stock, even on the first day of the sale.I've always hated how they display DVDs, the way they make you paw through bins to try to find what you're looking for behind whatever the "facing" title is. I've never understood why they don't shelve things with spines facing out so they can be read without having to handle everything, and facings for newer titles or titles that are being promoted that week. Also, I don't think I've ever been in one that had more than a passing familiarity with the alphabet, which makes it that much harder to find what you're looking for.
And, yeah, I've had the service problems too, although kudos to the manager who turned up a copy of the correct version of "Harold & Kumar" that was on their $3.99 sale a couple of weeks ago. In the past couple of years, I think I've checked out at the Customer Service desk more often than not. There's something wrong with that.



