Re: Terminator 1 & 2
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Originally Posted by Van Ling
Give me the same respect in trying to understand the process, the format and its limitations as I do in trying to patiently explain the same.
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Even though this occurred later in your comments I'm putting it at the top because I'm concerned there is a misunderstanding here. In writing about my dissatisfaction with T2:Skynet, I've always been writing civilly and with respect, at least that was my intention. I'm pretty sure I've written this in the thread before, but I'll repeat it again. I seldom buy a BD on release date any more. I wait for the price to drop as they almost always do. T2 was an exception, I couldn't wait and I'm glad I have it.
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| All fair points, Johnny, but there are in fact a ridiculous number of technical issues that frustrate the heck out of me in the BD format, |
Beginning with the first time I saw the first paper insert warning me the disc may not play and the first time I realized that most BDs are not resumable, I started to wonder if the BD technology was rushed to market before it was ready for prime time.
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| The disc does take longer to load on slower players, and that was supposed to be addressed by the benchmarking process that happens upon disc insertion. If it's still slow, then obviously either our benchmarking isn't working, our implementation isn't optimal yet, or the player is just slow. |
There has been no change in loading speed. Also keep in mind that I have a 2nd generation player (Sony BDPS550) and the many comments on this forum about loading speed of this disc and the fact that of all my discs, this one is the slowest. This is a slow loading disc.
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| most people in my business generally say "screw 'em if they don't appreciate it". My folly is that I try to get past the demoralizing part and try to find the constructive criticism in it. |
That's not folly that's good business. Even an unreasonable customer may communicate a nugget of wisdom. My attitude is the customer is or should be king. No matter how much work is invested in a product, if the customer doesn't buy, then the merchant has a problem.
If you feel demoralized, keep in mind that we really are trying to help much more than we are trying to complain. If I ask for something that can't be done, I'm still trying to help.
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| As for the PiP, of course we could have worked it so you didn't have to go into your audio setup, but it would have meant we needed to add an additional, premixed audio stream and therefore lower the overall bitrate of the film yet again. |
T2 is certainly not alone here. In fact, it's with the crowd. PJ's King Kong and the new Ghostbusters BDs also are implemented this way. I started to think that the Pixar discs were all 2 disc editions and that's how they got around it. Ratatouille is a single disc and does not require a change to the player disc. However, I dimly recall complaints that Ratatouille dropped some extras from the original DVD release, so maybe that's how they found the space. Not sure about that.
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| Wanting everything does not qualify as a priority... it is in fact the unreasonable lack of priorities . Your attitude, while not atypical by any means, is not a "solvable" problem by means other than education. |
My attitude is that I'm a customer and when given the chance to tell the producer what I would like to have, I'll tell him. I wrote about loading spead and the requirement to change my player setup issue and about the "intuitive" issue. To prioritize my top two issues are 1) loading speed and 2) the PiP audio issue. I do not think that I was asking for everything.
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| So here's MY attitude: help me constructively figure out how to make these discs better. Give me the same respect in trying to understand the process, the format and its limitations as I do in trying to patiently explain the same. Stop buying anything less than the best and most capable players so the manufacturers raise their minimum standards because they see that consumers do expect quality products and won't settle for less. |
Here's my attitude: I am trying to help you make the discs better by telling you want is important to me. I do read the forums and think that I understand better than the average Joe on the street that there are limitations. But I think I help you more by telling you want is important to me as a customer. I also realize I'm only one customer, but there are a lot of customers out there that are not taking the time to tell you what they think except by their purchasing decisions.
As a customer, the ultimate respect is given by purchasing the produce. Below that in level of respect is communicating any issues with the product. I don't believe I should have to understand your process in creating the product to tell you what I think.
I understand that you are trying to serve two masters: 1) Those who hire you (the "boss") and 2) those that buy the product. I also understand that if what the boss says disagrees with customer, the boss is going to get his/her way.
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| Because if we keep telling our content creators that they have to dumb down their products to accommodate cheaper players, then we're just going to end up with movie-only discs and little innovation. |
I think it's more than just a "cheaper" player issue. My neighbor bought a first-generation Samsung and has problems with newers discs not playing. In the past, people would upgrade their home theater equipment for better sound. Now they have to upgrade just to get things to work. Once again, and this is not your fault, I think the BD technology was rushed to market. This is why I don't buy the first generation of anything.
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| Now, I'm not blaming any given player; I'm frustrated with the huge disparity between player performance from one unit to another that makes the creation and testing process a nightmare and tends to make studios want to make discs more reliable and economical by removing features and sticking with basics only. |
I've been involved with developing software and can readily sympathize with this. And I didn't have to worry about a 100 different operating systems.
I appreciate that you keep coming back for all this abuse