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Audio Problems - The Mummy, The Mummy Returns Blu-Ray

#1
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7/23/08 at 11:59am
  • Joined: February 2000
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I purchased both The Mummy and The Mummy Returns on BRD yesterday. Gave them both a spin this afternoon and noticed a strange problem with the audio.

It plays too damn loud and there are abnormalities with the center channel (dialogue is crackly, distorted). My receiver is a Denon AVR-2805, Blu-Ray player is the Panasonic DMP-BD10A. Audio is connected using the 5.1 analog output to the receiver.

My normal "reference" volume is -5. To get these movies to play at the same level, I had to turn my receiver down to -25. It's like this on the menus and special features as well.

I tried playing some other discs (Batman Begins, Live Free or Die Hard, Cloverfield, etc.) and they all played fine.

Could it be bad discs? Kind of strange to get the same problem on both discs. Bad batch maybe? I'm guessing this is something that may be fixed with a firmware upgrade.

Has anyone else had a problem similar to this?

Shawn Siref
---------------------------------------------------
Equipment:
TV: Mitsubishi WD-73733 73-Inch Widescreen HDTV
Receiver: Denon AVR-2805 DD-EX/DTS-ES 7.1DVD Player: Denon DVD-2200HD DVD Player: Toshiba HD-A35Blu-Ray Player: Panasonic DMP-BD55Speakers: Klipsch Reference SeriesSubwoofe...

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#2
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7/23/08 at 1:35pm
  • Joined: October 1997
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

Not me, but I'm listening to it in full uncompressed mode which I think that unit is incapable of producing, right?

Sam

"Sam, you are the biggest nutter we have here."
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#3
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7/23/08 at 1:43pm
  • Joined: February 2000
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

As far as I know, the Panny BD10A decodes all of the current lossless/uncompressed audio formats. Mine is connected to the receiver via the 5.1 analog outputs.

Does anyone with this model player have the same or similar issue with these movies or any of the Universal Blu-Rays released on 7/22?

Shawn Siref
---------------------------------------------------
Equipment:
TV: Mitsubishi WD-73733 73-Inch Widescreen HDTV
Receiver: Denon AVR-2805 DD-EX/DTS-ES 7.1DVD Player: Denon DVD-2200HD DVD Player: Toshiba HD-A35Blu-Ray Player: Panasonic DMP-BD55Speakers: Klipsch Reference SeriesSubwoofe...

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#4
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7/23/08 at 2:39pm
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

According to the manual, the BD10 does not decode DTS HDMA. It only decodes the lossy "core" of the codec. Of the discs you listed other than The Mummy films, I believe only Live Free or Die Hard is encoded in DTS HDMA.

\"My opinion is that (a) anyone who actually works in a video store and does not understand letterboxing has given up on life, and (b) any customer who prefers to have the sides of a movie hacked off should not be licensed to operate a video player.\"-- Roger Ebert

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#5
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7/23/08 at 2:59pm
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

Yes, you are right. The BD10A only outputs DTS "core".

No problem playing Live Free or Die Hard.

I'm thinking bad batch of discs. No one else seems to be having any issues similar to this. I might try exchanging them.

Shawn Siref
---------------------------------------------------
Equipment:
TV: Mitsubishi WD-73733 73-Inch Widescreen HDTV
Receiver: Denon AVR-2805 DD-EX/DTS-ES 7.1DVD Player: Denon DVD-2200HD DVD Player: Toshiba HD-A35Blu-Ray Player: Panasonic DMP-BD55Speakers: Klipsch Reference SeriesSubwoofe...

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#6
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7/23/08 at 4:21pm
  • Joined: July 2001
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

I have had no problem here but I am not actually listening to the full bandwidth DTS-MA ether. I have played The Mummy, The Mummy Returns and Scorpion King via my Sony BDP-S300. I have the hooked up to my Yamaha RX-V995 via 5.1 analog input and an optical in. So I so far have only actually been listening to these three titles in legacy DTS. But I have not heard any problems with the audio and the discs have played with no problems.

1080p High Definition SupporterLossless Audio Supporter Current Library: 221 DVD's / 70 HD-DVD's / 181 Blu-ray's (251 HD Titles)

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#7
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7/23/08 at 5:34pm
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

I just picked these up today and plan to watch The Mummy tonight on my PS3 so I'll let you know if I have any audio issues.

Sometime's you reach what's real by making believe.

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#8
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7/23/08 at 9:11pm
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

OK, guys. I tried exchanging them for new discs at another location. Same thing. Too loud and distorted sound in the center channel. Tried the Spanish and French audio tracks. No difference. These discs are not compatible with this player. A firmware upgrade will need to be released by Panasonic to fix this problem.

Shawn Siref
---------------------------------------------------
Equipment:
TV: Mitsubishi WD-73733 73-Inch Widescreen HDTV
Receiver: Denon AVR-2805 DD-EX/DTS-ES 7.1DVD Player: Denon DVD-2200HD DVD Player: Toshiba HD-A35Blu-Ray Player: Panasonic DMP-BD55Speakers: Klipsch Reference SeriesSubwoofe...

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#9
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7/23/08 at 9:34pm
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

I just finished The Mummy and no audio issues at all. I played the DTS-MA track and it sounded excellent, the PQ was a different story, not very good. Dirt on the print in several places, some of the effects were quite out of focus as were some of the background shots and yet some scenes looked fantastic.

I really enjoy this movie it's a shame they couldn't have spent more time perfecting the image quality.

Sometime's you reach what's real by making believe.

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#10
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7/23/08 at 10:19pm
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

Ron,

What player are you using?

Shawn Siref
---------------------------------------------------
Equipment:
TV: Mitsubishi WD-73733 73-Inch Widescreen HDTV
Receiver: Denon AVR-2805 DD-EX/DTS-ES 7.1DVD Player: Denon DVD-2200HD DVD Player: Toshiba HD-A35Blu-Ray Player: Panasonic DMP-BD55Speakers: Klipsch Reference SeriesSubwoofe...

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#11
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7/23/08 at 10:30pm
  • Joined: August 2000
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

I watched the film last night. I listened to the DTS core, because my receiver is not HDMI capable. I noticed that the soundtrack was loud, but chalked that up to the fact that DTS tracks tend to be louder than the equivalent DD tracks. I didn't notice any distorted dialogue, but then again I didn't see the dirt that Ron-P noticed. I used a PS3 as a player.

I did note that some of the computer generated effects look soft, but I thought that might be due to limitations in the technology used to generate them.

Your spurs.....

There are two kinds of spurs, my friend!
Those that come in by the door...
Those that come in by the window.

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#12
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7/23/08 at 10:39pm
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

Quote:
Originally Posted by Shaun
Ron,

What player are you using?

PS3 and an Onkyo 805 with all outboard Adcom amps. Everything connected via HDMI.

Sometime's you reach what's real by making believe.

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#13
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7/24/08 at 7:11am
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

So no one else here is using a Panasonic DMP-BD10A that confirm these issues?

I tried contacting Panasonic about this, but I doubt they'll worry about a firmware upgrade if no one else is having these problems.

Help please!!

Shawn Siref
---------------------------------------------------
Equipment:
TV: Mitsubishi WD-73733 73-Inch Widescreen HDTV
Receiver: Denon AVR-2805 DD-EX/DTS-ES 7.1DVD Player: Denon DVD-2200HD DVD Player: Toshiba HD-A35Blu-Ray Player: Panasonic DMP-BD55Speakers: Klipsch Reference SeriesSubwoofe...

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#14
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7/24/08 at 10:54am
  • Joined: October 1997
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

I think a lot of the softness you guys are attributing to poor transfer is limited depth of field.

Depth of field - Wikipedia, the free encyclopedia

This is intentional and used artistically to guide the viewer's attention. On my set up The Mummy looks great transfer wise, tho I agree the limitations of the CGI are clearly visible but astounding for year of release.

Sam

"Sam, you are the biggest nutter we have here."
Blog: Navesink.net - My Flickr Stream is here - Click here to Email me - Updates at Twitter & FriendFeed - Join the HTF Flickr Pool

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#15
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7/24/08 at 11:33am
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

Thanks for posting that Sam.

Sometime's you reach what's real by making believe.

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#16
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7/24/08 at 12:15pm
  • Joined: October 1997
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

You are welcome. If you see something that looks like it could be softness in the transfer and could take a picture of it with a digital camera I'd be interested in seeing it. It does happen! But in this case I thought the detail and sharpness were great.

"Sam, you are the biggest nutter we have here."
Blog: Navesink.net - My Flickr Stream is here - Click here to Email me - Updates at Twitter & FriendFeed - Join the HTF Flickr Pool

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#17
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7/24/08 at 8:46pm
  • Joined: January 1998
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

I am using the Panasonic dmp-bd10 player with the latest firmware code and a Yamaha rxv-2400 receiver connected via hdmi for the audio and I experience the same problem. I usually listen at -20 but for these movies I have to listen to them around -40 to get the same levels. I have not seen a firmware update for the Panasonic since Oct 2007 though/

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#18
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7/25/08 at 12:43am
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

I also did not have to adjust the volume with The Mummy, it was set at the same level all my other Blu's do.

Sometime's you reach what's real by making believe.

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#19
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7/25/08 at 5:52am
  • Joined: October 1997
  • Location: Navesink, NJ
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

May I introduce you Panny owners to this thread then:
http://www.hometheaterforum.com/htf/...available.html

=)

Sam

"Sam, you are the biggest nutter we have here."
Blog: Navesink.net - My Flickr Stream is here - Click here to Email me - Updates at Twitter & FriendFeed - Join the HTF Flickr Pool

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#20
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7/25/08 at 7:26am
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

As popular as the PS3 is, it doesn't have everything. Such as 5.1 analog outputs, which saves many of us from having to buy new receivers.

Shawn Siref
---------------------------------------------------
Equipment:
TV: Mitsubishi WD-73733 73-Inch Widescreen HDTV
Receiver: Denon AVR-2805 DD-EX/DTS-ES 7.1DVD Player: Denon DVD-2200HD DVD Player: Toshiba HD-A35Blu-Ray Player: Panasonic DMP-BD55Speakers: Klipsch Reference SeriesSubwoofe...

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#21
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7/25/08 at 7:49am
  • Joined: July 2003
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

But we all have to admit that eventually we're going to have to buy new receivers. I've been holding off for as long as I can, but my mearly 10 year old Pioneer is about ready to give up the ghost. I'm hoping it can hold on unitl next spring, since my wife is still giving me grief over my new digital drum kit and my Sony Bravia LCD.

\"My opinion is that (a) anyone who actually works in a video store and does not understand letterboxing has given up on life, and (b) any customer who prefers to have the sides of a movie hacked off should not be licensed to operate a video player.\"-- Roger Ebert

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#22
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7/25/08 at 8:11am
  • Joined: October 1997
  • Location: Navesink, NJ
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

HDMI is what forced me to upgrade my own receiver so I know your guys pain. It's totally worth it tho and you can get into full uncompressed digital for a fraction of what I paid for my receiver.

OT: What drum kit did you buy? I've got my eye on that ION kit for Rockband 2 if I get the game and find I like the drumming as much as I suspect I'm going to based on how much I like RB1 guitaring. I have more rhythm than I've ever given myself credit for and the practice is helping, as is the group environment =)

"Sam, you are the biggest nutter we have here."
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#23
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7/25/08 at 9:19am
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

I purchased my receiver back in '04 and it runs perfectly fine. Considering the cost for a new receiver and what I paid for my existing receiver, I don't really see a need to upgrade just yet. With the 5.1 analog output, there's no reason many of us should have to miss out just because our receivers aren't HDMI-capable.

Also, my next upgrade is going to be a new subwoofer. Hopefully, the receiver can wait another year or two.

Shawn Siref
---------------------------------------------------
Equipment:
TV: Mitsubishi WD-73733 73-Inch Widescreen HDTV
Receiver: Denon AVR-2805 DD-EX/DTS-ES 7.1DVD Player: Denon DVD-2200HD DVD Player: Toshiba HD-A35Blu-Ray Player: Panasonic DMP-BD55Speakers: Klipsch Reference SeriesSubwoofe...

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#24
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7/25/08 at 1:13pm
  • Joined: January 1998
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

Considering the fact that I too have this "clipping" problem and my audio is sent via hdmi, this is more than a 5.1 analog issue. I hope that Panasonic can investigate this and send out a firmware update because I suspect that all Universal titles will have the same effect with this player.

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#25
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7/25/08 at 1:38pm
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

I agree. I suggest that all of those having this issue contact Panasonic either by phone or e-mail and make them aware that a firmware upgrade is needed to resolve this. The more that speak up, the more likely we'll see a fix.

Shawn Siref
---------------------------------------------------
Equipment:
TV: Mitsubishi WD-73733 73-Inch Widescreen HDTV
Receiver: Denon AVR-2805 DD-EX/DTS-ES 7.1DVD Player: Denon DVD-2200HD DVD Player: Toshiba HD-A35Blu-Ray Player: Panasonic DMP-BD55Speakers: Klipsch Reference SeriesSubwoofe...

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#26
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7/25/08 at 5:08pm
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

Perhaps someone can post the link where this can be reported to Panasonic?

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#27
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7/26/08 at 7:05am
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

By e-mail:
http://www2.panasonic.com/webapp/wcs...atalogId=11017

By phone:
1-800-211-7262
Call Center operating hours: Mon-Fri 9:00 AM - 9:00 PM EST, Sat-Sun 10:00 AM - 7:00 PM EST

By mail:
Panasonic Corporation of North America
Consumer Affairs Division
Panazip 2F-3
One Panasonic Way
Secaucus, NJ 07094

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#28
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7/26/08 at 8:09am
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

Guys, I emailed and spoke to Panasonic. The bottom line... please everyone who has the player and these problems document with Panasonic (let them know) or nothing will happen. The person I spoke with was leaning to the fact that the problems only happen with Universal therefore it most likely is their issue. I told her that it only happens with this model. If Universal is made aware and they find out it is only this model then they will assume the problem is with the model. Someone, Universal and/or Panasonic needs to step up and look into this situation and the more people that document it, the more likely it will be resolve.

By the way, if you are in Canada, contact Panasonic using the following....

call 905-624-5505 or 1-800-561-5505 mon-fri 9am-6pm

email panasonic@panasonic.ca

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#29
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7/26/08 at 9:40am
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Re: Audio Problems - The Mummy, The Mummy Returns Blu-Ray

Can someone post the timestamp of a scene where the audio problem is obvious (or is it really obvious throughout the whole movie)? I didn't notice a problem. I am going HDMI out from a BD50 to a Denon AVP-A1HDCI. I can't remember volme levels, but I will check today. I have the same model Panasonic as those with the problem, and have it connected via HDMI. I'll test it there once I get a timestamp to look at.
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#30
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7/26/08 at 4:38pm
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Re: Audio Problems - Universal Blu-Rays, Panasonic DMP-BD10A

i also have a panasonic dmp-bd10ak and am having the same problems as shaun described. i am running the pcm signal thru an hdmi cable. i talked to panasonic yesterday and was told to just use the bitstream. i just sent them an e-mail describing the problem.
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Home Theater Forum  ›  Forums  ›  Blu-ray, DVD, Digital Downloads  ›  Blu-ray (and Other Hi-Def Software): Film and Documentary  ›  Audio Problems - The Mummy, The Mummy Returns Blu-Ray