Re: Stalled series? There's Hope!
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Originally Posted by Steve...O
If I were in this position I'd try to create a dialogue emphasizing the upside to both the studio and the website.
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Certainly this is the main point we have tried to emphasize with them, and other studios (all "majors") that have sometimes had similar complaints, for years now (and one would think it's a point so obvious that it doesn't need repeating). Nevertheless, we still get this complaint from time to time. I guess a couple of the majors feel that their marketing/publicity "machine" is big enough that they don't really need us.
On the other hand, if that's the case then I have to wonder why the same retailer material I get my early info/art from will sometimes mention a point like "this release is for a top-requested show at TVShowsOnDVD.com". From that I can't help but think that it seems we (TSoD) are of benefit to them when it comes to using that factoid to try to convince retailers to stock their shelves with this item, but otherwise we're "in the way". Whatever.

Anyway, I'm probably getting waaaay too much into the "airing dirty laundry" territory here, so this part of the discussion has to be over; sorry. I merely wanted to point out that sometimes relationship issues with "press" (such as our site) and the "source" (such as this studio) goes beyond what would be considered the obvious cause (such as Gord's editorial).
A lesson to be taken a step beyond this situation, perhaps. Music replacement issues, and indeed entire release hold-ups, may have reasons that go way beyond info that is publicly available. And, also, the reasons why a studio (or rather, an individual who works at a studio) reacts the way they do (or possibly chooses not to react) when questioned about it.

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Originally Posted by AnthonyC
CBS/Paramount has really changed over the years.
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No doubt. But then, so has almost every other major studio; they're not the lone ranger here. Times change...it's a fact of life. We play the cards we're dealt.
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Originally Posted by Bryan^H
But really how is it the studios gauge the timeline of consumers purchasing a release? It doesn't make much sense. I just recently purchased Berverly Hills 90210 sn1. It's been out for quite a while....I think most consumers don't rush to buy tv dvd's in the first few months. There are a lot of seasons and continutations I will buy, just not within the acceptable "time limit" they give us.
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C'mon, now...put yourself in their shoes. How the heck can they make a decision TODAY about putting out the next release, based on whether or not someone might buy the existing releases sometime in the future? It's been about a year and a half since 90210 S1 came out; how can they count on that sale in earlier decisions?
Let's take an example; pretend this is about any long-running classic show with many seasons (90210? Wonder Years? Ally McBeal? Whatever you want!). I'm the studio; I put out Season 1 and it sells great. I want to put out S2 three months later. How can I gauge sales of S1 in time to release S2 in just a few months? Well, I probably have to guess, based on the response from retailers, and how willing they are to stock it on their shelves. THEY are anticipating big fan purchases, so as the studio I can guess that S2 is good to go the following quarter. S1 ships, sales numbers the first week turn out to be good, so sure...final approval is given to announce S2 for 3 months later. I put that second season out, and the numbers are still good, but half of what S1 sold. Okay, I guess I'll put S3 out, but maybe I'm not as enthusiastic any more...after all, I've got this other unreleased property over there that fans are yelling at me for not putting out. Maybe releasing S1 of it is more "important" now than releasing S3 of this show? Well, I'll go for S3 anyway. Wow, now it's got lower sales than even S2 had. Hmmmm...maybe I should take into account that Bryan and other fans haven't bought S1 yet, but maybe intends to buy it as soon as a year from now?
No, from a business perspective it is not feasible for them to "count on" sales that haven't happened yet, and they can't guarantee their bosses will ever happen. Besides, a year and a half later the list price has probably been marked down, possibly more than once, so the studio isn't getting the "full value" that was planned on for their sales projections of that title.
If fans take the point of view that "I want this item, but not at the price the studio is willing to charge upon release", then you have to realize that the studio exec considers that ALMOST (but not quite) like a no-sale: you're gonna buy it used (no profit for them), rent it (little or no profit for them) or wait for a mark-down (highly reduced profit for them, and after they've already "written it off" in their minds). On the other hand, if you buy it during first-week-of-release sales and get it as a loss leader somewhere, the studio still gets their full wholesale price that they charged Wal-Mart, Best Buy, Amazon, DVDEmpire or whoever, so the studio is quite happy with that situation.