- Joined: May 2007
- Location: Helsinki
- Post Count: 2,026
Re: My xa1 declared dead and unfixable by Toshiba.
Sorry to hear that. I mean XA1 is the "flagship" model (I have XE1, which is the same in Europe) after all..
So if e.g. my player breaks, it´s probably "game over" for me. I don´t have plans to get any "back-up" players etc.
So sometimes the question rises; Should I just sell my 50-60 HD DVDs that I have NOW when people still pay some money from them..? Makes me wonder.
Rewind - DVDcompare/Site Administrator
*US PS3 (1080p) - Xbox 360 Elite (HDMI) - Nintendo Wii (Euro) - Sony PSP-2000 - Nintendo DSi
*HD DVD Toshiba XE1 (1080p) - Sony Bravia KDL-40W2000 (1080p) - Yamaha RX-V1800 (HDMI 1.3)
- Joined: May 1999
- Post Count: 2,841
Re: My xa1 declared dead and unfixable by Toshiba.
Quote:
|
Originally Posted by TonyD
so i will either be offered a new compatible device or a buyout of my service contract.
I DO expect the amount i paid for the player if i get a buyout, $800.00
only trouble is what aout the 33 or so hd dvds i have.
well it lasted almost 2 years.
good thing i paid $40 for a service plan i guess.
|
As stated by Cees, use it wisely, go Blu Ray with it. 800.00 is more than enough to get a really good BD player with some movies. As to the 33 HD-DVD movies you have, If you can find a Walmart that still have the A3 or a Circuit City that has the A35, pick it up for the discounted price and keep your movies. As far as I'm concern high def is high def. Enjoy it. If you do decide to sell you HD-DVDs, you won't have too much of a problem selling them. Of course not what you paid for it but that's the other factor to take into consideration in regards to keeping or selling your movies.
I don't know how well BD does the upscaling thing with standard DVDs but I have to give Toshiba serious props in reference to how they upconvert standard DVD's as you know. This whole thing just might be a blessing in disguise, you paid a pretty penny to jump in to the format, it breaks, can't be fixed, a possible buy out option all because you paid the extra 40.00, finally you can pick up a HD-DVD player for less than 80.00 bucks. Sounds like a blessing too me.
Listen Up People.., Rack Em and Pack Em.., We're Phantoms in 15.
- Joined: July 2003
- Location: Lacombe, AB
- Post Count: 2,564
Re: My xa1 declared dead and unfixable by Toshiba.
I'm encouraged by your comments about the Sammy, since it's now selling here for under $500, plus I have my $50 gift card forthcoming from Best Buy. I still love my A30 though.
\"My opinion is that (a) anyone who actually works in a video store and does not understand letterboxing has given up on life, and (b) any customer who prefers to have the sides of a movie hacked off should not be licensed to operate a video player.\"-- Roger Ebert
- Joined: June 1999
- Post Count: 33,004
Re: My xa1 declared dead and unfixable by Toshiba.
Sweetness!
"Jee-sus, it's like Iwo Jima out there" - Roger Sterling on "Mad Men"
Patcave | 2006 Films | 2007 Films | Dragon*Con 2009 | Heroes Con 2009
- Joined: May 1999
- Post Count: 2,841
Re: My xa1 declared dead and unfixable by Toshiba.
Quote:
|
Originally Posted by TonyD
i received a phone call today from the local Tweeter, to come in and pick up my hd dvd player.
that seemed odd to start due to dottie telling me that a replacement player
will be mailed directly to me.
the box was labeled "refurbished", so now i'm not sure what is in the box.
well in spite of what Dottie said to me, i ended up with a refurbished xa1.
this is very disappointing after expecting a xa2 as replacement as per Dottie.
i guess i'll call her tomorrow to find out what happened.
|
Whoa, how to handle that?
On the one hand, your machine broke after use, but you purchased the extended service plan which to my understanding entitles you to a new player equal to the player they can't fix, then they want to give you a refurbished player. Sounds to me they are not honoring the agreement you paid for. I don't care what anyone says, Toshiba has to have a new player somewhere, clearly they should be able to send you a new player and not a refurbished one.
Not knocking refurbished...well...based on your situation and if I was in your shoes, I wouldn't accept it. What sucks is that I was certainly excited for you and this is a let down.
Listen Up People.., Rack Em and Pack Em.., We're Phantoms in 15.
- Joined: May 1999
- Post Count: 2,841
Re: My xa1 declared dead and unfixable by Toshiba.
As mentioned earlier, I find it hard to believe that Toshiba can't get a new player to you. I wouild take this to the top as quickly as possible, no more dealing those service guys that answers the phone. Get the name of the president of Toshiba, contact him by phone, email or just regular mail and put the complete blame on them. You purchased an agreement, then they indicate that the policy of the agreement has changed, then to top it off, they pushed a format that died abruptly, you want some satisfaction somewhere and a new player is that satisfaction.
It's easy for someone else to say move on when it's not effecting them in anyway. But putting my self in your shoes and this is the only thing I can come up with, frustration, betrayed and let down.
Listen Up People.., Rack Em and Pack Em.., We're Phantoms in 15.
- Joined: September 2005
- Post Count: 1,331
Re: My xa1 declared dead and unfixable by Toshiba.
You bought an XA1, you've got an XA1. If it were anything less than that I'd see your problem but as is I don't see what the fuss is about. It makes complete sense that their replacement polices would change once manufacturing of new players was stopped.
"Because he's the hero that Gotham deserves, but not the one it needs right now... and so we'll hunt him... because he can take it... because he's not a hero... he's a silent guardian, a watchful protector... a DARK KNIGHT."
- Joined: September 2005
- Post Count: 1,331
Re: My xa1 declared dead and unfixable by Toshiba.
Quote:
|
Originally Posted by TonyD
...disappointment comes from information i was given from tweeter on the warranty policy.
i think sending me a refurb is bad form.
if my mnachine could not be fixed i should recieve new product being either a new xa1 or whatever was produced to take it's place. ...
|
Yes but this was policy from two years ago, and things were very different then. It's unrealistic to think Toshiba would, or even could, maintain new player replacements when they no longer manufacture new players. With a finite amount of stock they need to act accordingly to maintain the best interests of all their customers for the years to come.
"Because he's the hero that Gotham deserves, but not the one it needs right now... and so we'll hunt him... because he can take it... because he's not a hero... he's a silent guardian, a watchful protector... a DARK KNIGHT."
