Kain_C
Screenwriter
- Joined
- Nov 17, 2002
- Messages
- 1,036
True, the best weapons against the salespeoples are two things; education and tenacity against their add-on sales.
The net is available to most people, so get online and study what you need to for as long as you want. No offense, but I have a hard time respecting someone who basically puts money in my hand and tells me to get them what they need as opposed to someone who comes into the store knowing EXACTLY what they want. I guess it's the way I shop.
And if you really want to put the salespeople in their place EARLY in the sale, just tell them that you want only this product and aren't in any need for their extented warranties. Listen to their pitch, but if you decide it isn't for you, be quick, firm, but respectable in your reasons for not wanting it. There is ENORMOUS pressure put on the employees to sell these extra warranties. Imagine having your boss lurk around you during presentations and then practically attack you after if you don't land the extra stuff. It isn't fun. Right now, I offer the plan early and if they don't want it, I ring up their purchase and thank them for their business.
The net is available to most people, so get online and study what you need to for as long as you want. No offense, but I have a hard time respecting someone who basically puts money in my hand and tells me to get them what they need as opposed to someone who comes into the store knowing EXACTLY what they want. I guess it's the way I shop.
And if you really want to put the salespeople in their place EARLY in the sale, just tell them that you want only this product and aren't in any need for their extented warranties. Listen to their pitch, but if you decide it isn't for you, be quick, firm, but respectable in your reasons for not wanting it. There is ENORMOUS pressure put on the employees to sell these extra warranties. Imagine having your boss lurk around you during presentations and then practically attack you after if you don't land the extra stuff. It isn't fun. Right now, I offer the plan early and if they don't want it, I ring up their purchase and thank them for their business.