John Watson
Screenwriter
- Joined
- Jul 14, 2002
- Messages
- 1,936
I just renewed a Symantec Norton Anti-virus Subscription this morning, and then, immediately after a rebooting this aft (after several hours of noodling on the computer), there was a funny little noise upon restart, and a Norton pane with a big red background popped up saying Norton "Cannot repair" Crogram Files Internet Explorer System.exe, and telling me it was infected with a Download Trojan.
It recommended I choose quarantine, and choosing that gave me a another pane, with a green background, saying it was isolated, and it was now safe to use my computer.
So I think I went to open some program, maybe Outlook Express, but before anything, a little blue Windows Program Not Found Pane popped up, and said Windows cannot find System.exe, which "is needed for opening files of the type : Application".
To me, that sounds like a BIG PROBLEM?
What gives? I seem to have my usual programs available, do I have a problem?
And if I have a problem, what am I paying Symantec for? There is no clue at this point what site or e- mail or anything was the precipitating event, the notices only came after I restarted the computer.
Any ideas or suggestions appreciated!
It recommended I choose quarantine, and choosing that gave me a another pane, with a green background, saying it was isolated, and it was now safe to use my computer.
So I think I went to open some program, maybe Outlook Express, but before anything, a little blue Windows Program Not Found Pane popped up, and said Windows cannot find System.exe, which "is needed for opening files of the type : Application".
To me, that sounds like a BIG PROBLEM?
What gives? I seem to have my usual programs available, do I have a problem?
And if I have a problem, what am I paying Symantec for? There is no clue at this point what site or e- mail or anything was the precipitating event, the notices only came after I restarted the computer.
Any ideas or suggestions appreciated!