Scott Basham
Stunt Coordinator
- Joined
- Oct 30, 2001
- Messages
- 61
Although I checked off Priority Mail, this post deals with Express Mail as well.
I just want to say that the US Postal Service is the poorest excuse for a delivery service as I could ever imagine.
Last year, I mailed out (at about twice the cost of UPS) an insured package, only to have it arrive at it's destination so beat up that it was completely irreparable. After a 4 month run-around, a denial, and letters from my Postmaster stating that she helped me to properly package the item, we finally received an insurance payment for about half of the amount that I purchased insurance for and half of what the item was worth (about $300).
Today is the second day that that I have not received a package that I paid to have delivered Express Mail (1 day delivery). I'm sure with your poor method of settling a claim, I won't ever be refunded the money that I paid the US Postal Service to deliver the next day.
I have never sent such a negative comment or complaint to any business, but I am irate at such shotty service that you provide.
In the future, I intend to conduct as much of my communications and bill paying over the Internet and certainly hope that others do as well. Any packages sent will be by someone or some company that is competent in what they do such as UPS or Fed Ex. Only when you see your revenues threatened will you be forced to get with the program.
In the meantime, I hope you continue to raise the cost of all your shipping charges so that other services become more attractive to others and I certainly hope to not hear the USPS crying to Congress about the need of an Internet tax or to hear any laid-off workers whining when your lousy delivery ethics cost you jobs.
In the mean-time, continue on United States Poorest Service.
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Well, am I way out of line sending this to them?
I just want to say that the US Postal Service is the poorest excuse for a delivery service as I could ever imagine.
Last year, I mailed out (at about twice the cost of UPS) an insured package, only to have it arrive at it's destination so beat up that it was completely irreparable. After a 4 month run-around, a denial, and letters from my Postmaster stating that she helped me to properly package the item, we finally received an insurance payment for about half of the amount that I purchased insurance for and half of what the item was worth (about $300).
Today is the second day that that I have not received a package that I paid to have delivered Express Mail (1 day delivery). I'm sure with your poor method of settling a claim, I won't ever be refunded the money that I paid the US Postal Service to deliver the next day.
I have never sent such a negative comment or complaint to any business, but I am irate at such shotty service that you provide.
In the future, I intend to conduct as much of my communications and bill paying over the Internet and certainly hope that others do as well. Any packages sent will be by someone or some company that is competent in what they do such as UPS or Fed Ex. Only when you see your revenues threatened will you be forced to get with the program.
In the meantime, I hope you continue to raise the cost of all your shipping charges so that other services become more attractive to others and I certainly hope to not hear the USPS crying to Congress about the need of an Internet tax or to hear any laid-off workers whining when your lousy delivery ethics cost you jobs.
In the mean-time, continue on United States Poorest Service.
--------------------------------------------------------
Well, am I way out of line sending this to them?