Purchased "Caddyshack" after the warning & WB logo nothing happens - anyone have this problem

Discussion in 'Blu-ray and UHD' started by GMpasqua, Aug 4, 2010.

  1. GMpasqua

    GMpasqua Screenwriter

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    Purchased "Caddyshack" after the warning & WB logo nothing happens - the screen goes black and I get a little cartoon of a disc error. I tried the Blu-ray on two different players and got the same thing. Anyone have this problem with this or any other disc?
     
  2. robbbb1138

    robbbb1138 Second Unit

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    I had a similar problem with The Lovely Bones. It did nothing after the Paramount logo came up. I needed to get a firmware update. It sounds odd that there's anything in a movie like Caddyshack that would require new firmware though, so maybe it's just a defective disc. Did you buy it someplace where you can exchange it easily to just try another disc?
     
  3. TravisR

    TravisR Studio Mogul

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    Yeah, that sounds like a firmware issue but it's odd that two players won't play it so maybe it is the disc.
     
  4. Brandon Conway

    Brandon Conway captveg

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    What players and what firmware versions? The disc does have Java based menus that load after the intro warning and WB logo.
     
  5. GMpasqua

    GMpasqua Screenwriter

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    Buy a hat like that get a free bowl of soup - Oh but it looks good on you!
     
  6. Brandon Conway

    Brandon Conway captveg

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    Modern Blu-ray players are more like small computers than traditional consumer electronics. Just like Windows or iTunes updates, so does the programing of the players.


    And QC testing is always done on the latest firmware versions.
     
  7. Charles Smith

    Charles Smith Extremely Talented Member
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    Criterion's The Red Shoes isn't loading for me, and it's the first disc I've had a problem with on

    my Sony(-Costco) (BD-X1?). I haven't had the player near an internet connection since buying it two years ago, so I hope this is fixable.


    The Day the Earth Stood Still (original) presents problems sometimes -- after playing the feature or one of the extras, it will sometimes freeze up on returning to the menus.
     
  8. Brandon Conway

    Brandon Conway captveg

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    Most Sony players have had several updates the last couple years. http://esupport.sony.com/US/perl/swu-list.pl?mdl=BDPS1&SelectOS=7
     
  9. Scott Merryfield

    Scott Merryfield Executive Producer
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    If that Sony Costco model is the same unit as my Sony BDP-S350, then The Red Shoes should play fine if you have updated firmware. It played without issues on my player, as did Caddyshack.
     
  10. GMpasqua

    GMpasqua Screenwriter

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    "You must have been something before electricity"
     
  11. Adam Gregorich

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  12. David Deeb

    David Deeb Supporting Actor

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    GM -

    Perhaps Fry's could have refunded you, just to keep the peace, but you may be coming down too hard on them.

    A firmware update will resolve your issue. It is very easy and you will be happy once you have done it. As Blu-ray features advance, firmware updates allow your player to stay current.

    It's not Fry's fault.
     
  13. Adam Lenhardt

    Adam Lenhardt Executive Producer

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    Because customers got in the habit of buying a movie, watching it, and then returning it. In order to avoid becoming a free rentals store, virtually every electronics retailer has instituted an exchange-for-same-title-only policy. Fry's is following mainstream retailer practices here.


    As the choir has said: do yourself a favor, hook your Blu-Ray player up to your router or modem and upgrade your firmware. Otherwise you're going to find that more and more titles new titles give you similar problems.
     
  14. TravisR

    TravisR Studio Mogul

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    And even if someone doesn't want (or doesn't think they have the technical know-how) to connect their player to the internet, they can still call the manufacturer and get a firmware disc mailed to them.
     
  15. GMpasqua

    GMpasqua Screenwriter

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    Pick up that Blood!
     
  16. GMpasqua

    GMpasqua Screenwriter

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  17. Charles Smith

    Charles Smith Extremely Talented Member
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    Oh my GOD what a difference. The Red Shoes now loads and plays beautifully, as do the couple of other discs I'd had a problem with. And the Sony is performing like never before, even in a few areas of functionality that I won't embarrass myself by naming. (Why was I accepting questionable or sub-par behavior as normal??)


    The only reason my player isn't connected to the internet is location, so I downloaded and burned the update to CD and everything went without a hitch. I'll check for future updates regularly from now on. So glad I spoke up here. Thanks, one and all, for the help.
     
  18. Brandon Conway

    Brandon Conway captveg

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    Several discs come with an insert with the very message that the disc may not play without your player having the most current firmware.
     
  19. ahollis

    ahollis Lead Actor

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    Warner's, Sony, Fox, Disney, and Universal all have fliers included in their Blu-ray packaging. They have been including these fliers for a least the past four years. The only problem that I have had with a disc loading due to firmware issues has been Fox. it is a pain but once the player is updated, then all is fine.
     
  20. Joseph Young

    Joseph Young Screenwriter

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    Greg,


    Quick question. Do you have BD-Live enabled through your blu-ray player's settings/menu? If you do, disable it and try the disc again. I had this exact problem with a few blu rays a while ago and once I disabled discs' abilities to try to access BDLive, the problem went away.


    regards,


    J
     

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