Jon Baker
Second Unit
- Joined
- Mar 22, 2006
- Messages
- 258
I purchased what I was duped into believing was a widescreen release of the Warner Bros horror double feature of "Ghost Ship/Dreamcatcher". It was listed on both the back of the case and on the disc itself as widescreen. However upon putting this into my DVD player both films were full-screen. I attempted to return the product to Best Buy where I purchased it, but was given the usual schpeel that I could only retun an open product for the same thing. Even after telling them what the problem was they still wouldn't let me return it. I then attempted to call the Warner Bros number for the defective disc replacement (800-553-6937), they gave me a number to Warner Bros themselves (818-954-6000) who them connected me to another number (818-977-6065) I left a message for this "business and consumer affairs" department who never returned my call. So basically I'm out $15.00 for a mistake made by Warner Brothers and they're not doing a damn thing about it. I just want to get the word out there that the Warner Double features are crap because A./ the majority of them are widescreen to which I have yet to get an explanation as to WHY Warner chooses them to re-release the films in FULL SCREEN even if already released as widescreen on single disc and B./ even if one of these double features say widescreen they may not be.
Sorry for the rant, but I'm hoping this will at least get back to someone who works at Warner who could explain why they STILL are releasing DVD in FULL SCREEN and how I could get my money back that was wasted on one of these bogus double features.
Sorry for the rant, but I'm hoping this will at least get back to someone who works at Warner who could explain why they STILL are releasing DVD in FULL SCREEN and how I could get my money back that was wasted on one of these bogus double features.