Problems ordering from Shout Factory anyone?

Discussion in 'TV on DVD and Blu-ray' started by dhammer, Jan 24, 2010.

  1. dhammer

    dhammer Second Unit

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    I have been trying without success to order Room 222 from Shout Factory. Their checkout screens have stopped me at every turn. I get messages it does not recognize my password or user ID. I have changed my account, set up new ones, used different computers to order, etc. No success.

    I called direct and got some surfer-sounding guy who did everything he could to not take my order over the phone. He gave me contact numbers but little help. I eventually got a email from their tech support that told me to set up a new account. It still doesn't work. Maddening! I will try to call tomorrow once I regain my strength and sanity. Wish me luck.
     
  2. TV_Fan

    TV_Fan Second Unit

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  3. Joe Tor1

    Joe Tor1 Second Unit

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    I ordered IRONSIDE Season Three (and received it on Saturday), and had no issues whatsoever.
     
  4. cajunhillbilly

    cajunhillbilly Screenwriter

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    I ordered Room 222 with no problem and got it Saturday.
     
  5. Ethan Riley

    Ethan Riley Producer

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    How does it look?
     

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