This is regarding the Wal-Mart at Sawgrass Mall in Sunrise, FL. Last Sunday I bought a Compaq Laptop that was going on sale for $398. They made us wait until 12:01 am Sunday, because the sale started on 11/5. I have no problem with that. They handed out slips earlier, I got mine about 11:40 pm and waited. So far fine. But then it goes downhill. At 12:01 am, instead of just taking our slips and then handing us the boxes, so we could take them to the check outs, the IDIOTS rang us up, one at a time, in the layaway dept. ANd they only had 1 register working to do this. This was TOTALLY IGNORANT!!! As far as I'm concerned, the only reason for this was to make the whole process more difficult for the customer. Instead of handing out the 39 laptops they had, which might have taken 5 minuntes, it probably took over an hour. I didn't get finished being rung up until 12:40 am. Then to make matters worse, they were offering a 2 year service plan, for $68. That is fine. But they didn't know anything about the service plan. I wanted to know if it started from the date of purchase or was it 2 years in addition to the manufacturer's warranty, (which was 1 year itself). The lady called someone and then told me it started from day one, so it really only added 1 year. So based on that, I declined. Well I checked online and they actually offered 2 year and 3 year warranties and they go into effect after the manufacturer's warranty. So I wound up getting the 3 year warranty from their website, $103, which gives me a total of 4 years warranty. Normally I don't get extended warranties. But being it is a laptop, harder to service and all, and since the cost was so low, I felt it worthwhile to spring for the warranty.