Pirates of the Caribbean: Curse of the Black Pearl Framing Issue (1 Viewer)

[JediFonger]

i have tunnelvision.

 

[Paul Arnette]

Quote:
http://www.hometheaterforum.com/htf/../images/smilies/laugh.gif

 

[GregoryP]

I got my replacement disc today. That was very quick and painless. Thanks, Disney!

 

[Ron-P]

My replacement disc showed up today. 8 days total from the day I filled out the form to getting the disc. Nicely done Disney!!!

 

[Douglas Monce]

Mine showed up yesterday. About 5 days from when I put in the request. Thanks Disney.

Doug

 

[Lyle_JP]

Another example of why Super35 sucks.

 

[Douglas Monce]

I wouldn't say it sucks....but it is....complicated.

Doug

 

[BrettV]

Got mine, too!

Thanks for posting this thread with the contact info!

 

[Jim_K]

Got my replacement in the mail yesterday. 9 days after calling with a holiday thrown in. Not bad.

 

[JediFonger]

i got it! just a few days later =). awesome

 

[Dan Hitchman]

Got mine two days after receiving my e-mail response. Three days total!!

No more bad framing. Disney is awesome and WB and Universal SUCK!!!

 

[Larry Sutliff]

I also received my disc on Christmas Eve. Thanks, Disney!

 

[TonyD]

umm, okay.

 

[Joe Fisher]

Filled out the form on 12/21/2007 haven't heard back yet. :frowning:

Does anyone have the 800# so I can call them.

I have an 800#, but not sure if it's the right one: 800-723-4763

 

[Ron Reda]

Hmm, sent the info back a week or so ago and am still waiting on a new disc.

 

[Chris Gerhard]

I received mine a couple of days ago as well. I think a week or ten days is a little too soon to call and inquire about not receiving the replacement. I think it took me about 10 days to get mine after filling out and submitting the form.

Chris

 

[troy evans]

Glad to hear your disc reached you and the framing is correct. I have no idea why WB and Universal are getting slammed by you for a problem that, even though was handled well by Disney, was still due to thier poor quality control. Slam WB and Universal in threads for those companies specific issues.

 

[Dan Hitchman]

Yes, it wasn't a particularly nuanced response. However, Disney owned up to the problem and fixed it quickly and pretty easily. Their CR people have been courteous and helpful (so far) from reports back on the web.

You can't say the same things for WB or Universal. They are consistently screwing up and not learning from their mistakes. They are slow to acknowledge the problems, even slower to fix said problems (hell, Universal hasn't come out with better packaging or re-released a poor quality HD-DVD disc yet), their website ordering fulfillment companies are atrocious.

They are, for lack of a better term, the anti-Disney. At least Disney, on a variety of releases have gone for solid extras, high bitrate transfers, and 24 bit audio. Probably the most consistent studio, though there have been a few stinkers in the bunch just as any studio so far.

Dan

 

[Gabriel>P]

Question, does this effect both films, or just the first? Is it just Black Pearl, or Dead Man's Chest as well?

 

[Paul Arnette]

Just Black Pearl.