iTunes Movies Removed From Library, Can't Re-download!

Discussion in 'Streaming and Digital Media' started by Joshua Clinard, Oct 10, 2013.

  1. Sam Posten

    Sam Posten Moderator
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    In case you don't believe me, here are the UVVU TOS:https://c.uvvu.com/Consent/Text/GB/urn:dece:type:policy:TermsOfUse:20121024/html
    Etcetracetera as Willy Wonka Would say...
     
  2. huskerbear@frontier.com

    huskerbear@frontier.com Stunt Coordinator

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    I don't know sam, I suppose I would lose my movies, just like you would if itunes closed down. This is where you tell me itunes would never close......

    I think digital is where its all going and I'm betting on Ultraviolet being the primary, if not the only, format used. Itunes has too many limitations to become the standard in my opinion. Life doesn't come with fool proof guarantees but, UV states that you never lose the rights to one of your titles and is strongly backed the studios, I think its the best bet going forward.
     
  3. Sam Posten

    Sam Posten Moderator
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    I'm specifically NOT telling you itunes will never shut down, that would be foolish. What I am saying is ALL of these services have nearly identical language that says they CAN take away your licenses for any reason and there's nothing you can do about it.In the case of Disney it would have been astronomically stupid for them to block old purchases, it wasn't intentional, and it was rectified within hours. Never attribute to malice that which is more easily explained by incompetence, eh?UV specifically does NOT state what you are saying what you think they are saying in their TOS and I have highlighted to show that. Maybe their Marketing makes you feel the way you do but the legal stuff does not.Legal trumps marketing.
     
  4. huskerbear@frontier.com

    huskerbear@frontier.com Stunt Coordinator

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    Yep, the lawyers write these things and that never leaves warm and fuzzy feeling, they are going to cover their azz.
     
  5. Sam Posten

    Sam Posten Moderator
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    That's the thing tho, I don't believe this is a CYA situation because it has happened several times, before. Who would have thought Microsoft would leave people hanging? But they did. These services are not 'too big to fail'. These services are the first generation of digital delivery. Failure is not just an option, for the majority of digital distribution selling out is the best they can hope for and epic flameout failure is a likelihood.

    I'm not paranoid about any of the services failing, but when I keep seeing that one of them is better than the other, when at the root they all have the same restrictions, yes I am going to respond to that. Money spent on any of these can and will be lost when those services go away. Even the ones I use and enjoy.
     
  6. Allow me to post the Terms of Service for my shelf of blu-rays....
     
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  7. Steve Tannehill

    Steve Tannehill Ambassador

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    I was able to stream Beauty and the Beast on my Apple TV this evening.
     
  8. Joshua Clinard

    Joshua Clinard Screenwriter

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    I am glad Disney fixed this issue, but I don't for a minute believe it was an accident. To believe that is to beleive that Disney, iTunes, and Amazon all made the same mistake. Not likely at all.

    Regarding the UV terms of service, I think you are reading too much into it. It's written by lawyers, not by the people who designed the service. They can't just terminate your account for no reason. They have to have proof of violations of laws or the terms of service. And they can terminate your account, but you still have the ability to watch the content if you have downloaded it.

    ON TERMINATION OF YOUR ULTRAVIOLET ACCOUNT, WHETHER TERMINATED BY YOU OR BY DECE, YOU WILL LOSE ALL RIGHTS TO ACCESS THE ULTRAVIOLET CONTENT IN YOUR ULTRAVIOLET ACCOUNT UNLESS YOU HAVE (A) DOWNLOADED THE CORRESPONDING ULTRAVIOLET CONTENT TO AN ULTRAVIOLET DEVICE, OR (B) IF YOU OBTAINED THE RIGHTS TO DO SO, OBTAINED THE ULTRAVIOLET CONTENT IN A FORM OF PHYSICAL MEDIA, SUCH AS A DVD, IN EACH CASE ONLY AS AUTHORISED BY DECE AND THE RETAILER FROM WHOM THE RIGHTS TO SUCH ULTRAVIOLET CONTENT WERE OBTAINED AND IN ACCORDANCE WITH DECE’S REQUIREMENTS AND SUBJECT TO ANY THIRD PARTY REQUIREMENTS.
     
  9. Sam Posten

    Sam Posten Moderator
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    No worries Josh, you stick to your beliefs and I'll stick to my facts and the history of competing formats.
     
  10. DennisBassi

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    Well, I don't know about others on this forum, but I do not immediately open everything I purchase, instead waiting for an appropriate time to watch with friends or family. I keep track of expiration dates on digital copies to make sure I download them in time, with iTunes always being my digital copy of choice. I don't worry about Disney titles as the digital copy rarely has an expiration date. Therefore I was somewhat agitated at the thought of losing my BATB digital copy and opened it this evening to see if it would still download upon redemption of my code. I am happy to report that it downloaded fine even though it is not available for purchase in iTunes. I always download my copies and do not rely on the cloud. Given recent events I never wil. Likewise my Lion King copy is safely on my hard drive.
     
  11. Joshua Clinard

    Joshua Clinard Screenwriter

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    Leo Laporte from The Tech Guy Show was discussing this issue in Yesterday's podcast, and he came to the same conclusion, and Scott, the Editor of AVS forum was inclined to agree with him. So it's not just my belief. It's based on history, this has happened before, and I wouldn't bet that it won't happen again.
     
  12. Scrubelicious

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    I know this is a old dusty thread but looking from todays standpoint... I don't think iTunes will be closing down soon or in the near Future. It is to intergraded in the products and it means harder sales.

    As a fact no media that is sold in the past 40 years is 100% Guarantied for life experienced. The industry will change the hardware on you so will have to buy re-buy your media. Next up 4K... ;) Welcome to the Digital Age where nothing is guaranteed.


    By the way Apple saves all purchases Request and are available through iTunes account.
     
  13. Ken Koc

    Ken Koc Screenwriter

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    Neither GREED or THE DEVILS years ago and they are not available for purchase anymore on ITunes. I purchased both and they are still in my library.
     
  14. Scrubelicious

    Scrubelicious New User

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    Do you mean Ken Russell The Devils? You should still be able to download the movies. There are cases that the Distributor will pull a film fro iTunes what for ever reason. Has happened here in the EU with Unfinished Business but then was back available after three months.
     
  15. RJ992

    RJ992 Second Unit

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    Even Vudu is subject to any changes from the content providers...as those who bought and paid for the extended BEDKNOBS & BROOMSTICKS learned when, some months later, that Director's Cut was gone and replaced by the theatrical version with no notice or refund to the purchasers. Or what if Vudu does what CinemaNow did, changing all moviees from Dolby Digital Plus 5.1 to just 2 channel stereo. No matter how you slice it, genuine ownership is physical, not digital.
     
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  16. Scrubelicious

    Scrubelicious New User

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    Don't agree on the physical... isn't Blu-Ray digital ;)

    Jokes on the side. I never heard that they will replace a purchased movie with another they might replace it for future purchases. The Audio is a tuff one. Yeah I rather stay with reputable provider. ;)
     
  17. huskerbear@frontier.com

    huskerbear@frontier.com Stunt Coordinator

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    I agree. Itunes isn't going anywhere. I do think their market share will shrink considerably as more and more people get into digital. Eventually all storefronts will be part of UV but, my guess is Apple will be the last to join, if they ever do.
     
  18. Towergrove

    Towergrove Screenwriter

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    And then we also have Vidity coming on full steam ahead in 2016. More options for those who purchase media.
     
  19. Joshua Clinard

    Joshua Clinard Screenwriter

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    We have been told for years that an UltraViolet download format is coming in "the months ahead." But months and months and now even years have gone by and nothing. At this point, I don't believe it will ever be released, and I have to face the fact that I'll never be able to download my ultraviolet movies. I will just have to get used to streaming only. Streaming isn't so bad, it just means that I have to use Vudu's interface, and not one that I can customize. Which by the way, you can't do with iTunes either.
     
  20. Towergrove

    Towergrove Screenwriter

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    I decided not too long ago that I am going to wait for a download to own format before I make any more purchases via UV. Im wanting a "to own" format and i Dont care if its UV or Vidity or whatever. IF it doesn't show up I will stick with my physical media purchases, itunes downloads and my Plex Software and server for my media. I do believe eventually, after losing money and customers hollywood will finally get it right but the question is when?
     

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