Paul Padilla
Supporting Actor
- Joined
- Jan 15, 2002
- Messages
- 767
If the truck wasn't your livelyhood then this is what I would have recommended to do at the time. Hindsight, of course.
The attempt to call is completely irrelevant. "You weren't home/didn't answer so I did a bunch of work anyway.!??"
I agree that the BBB is essentially worthless. Tons of businesses choose to not even register with the BBB because the only thing it can do is harm them via complaints such as this....regardless of the complaint's merit. You might help someone else by filing the complaint but it won't get anything done for yourself.
Definitely look into the DA's office and consumer affairs. They're the only ones who have any real power to do anything. You're may not get any cash back, but again, hopefully this won't happen to someone else.
Speaking to their corporate office could go either way. They might step up and offer you a discount or a few free oil changes if they're smart. Or, they could give you the total runaround. Keep your emotions out of it and simply try to find out what their policy is for estimates. Do this only after finding out what your local laws have to say on the subject so you have all the facts.
The attempt to call is completely irrelevant. "You weren't home/didn't answer so I did a bunch of work anyway.!??"
I agree that the BBB is essentially worthless. Tons of businesses choose to not even register with the BBB because the only thing it can do is harm them via complaints such as this....regardless of the complaint's merit. You might help someone else by filing the complaint but it won't get anything done for yourself.
Definitely look into the DA's office and consumer affairs. They're the only ones who have any real power to do anything. You're may not get any cash back, but again, hopefully this won't happen to someone else.
Speaking to their corporate office could go either way. They might step up and offer you a discount or a few free oil changes if they're smart. Or, they could give you the total runaround. Keep your emotions out of it and simply try to find out what their policy is for estimates. Do this only after finding out what your local laws have to say on the subject so you have all the facts.