Yeah, I don't know if the Brit answer was polite, as much as it was apologetic. Which is a Brit thing, too. We Canadians got the "apology gene", too -- especially those of us who came from good UK stock. Reminds me of a joke that made the rounds of Canadian professional musicians in the early 1980s (in the days when the biggest Canadian recording acts were REALLY lame): Q: How can you tell a Canadian musician in the recording studio? A: He's the one who's always saying "I'm sorry".