Getting an activation code from my LG BD 370 (1 Viewer)

[Frustrated]

I have connectivity to Netflix via my PC but I want to use my Blu-Ray to get the picture to my wide screen TV. Unfortunately that requires an activation code from my Blu-Ray device which it seems unwilling to provide. I have spent countless hours with both LG and Netflix and no one seems able to get me to a screen that provides the activation code. I even had program updates sent from LG. Any different approaches would be appreciated

 

[Al.Anderson]

Roku boxes are fairly cheap and work very well, if that's what you mean by other approaches. As far as getting the LG to provide a code, I would try to do a hard reset of the device. Do you have a model #?

 

[Frustrated]

how is a hard reset done? it is not mentioned in the instruction book. What model number is needed besides BD 370?

 

[Al.Anderson]

What model number is needed besides BD 370?

My bad. I have a bad habit of not looking in the title for model#s. The reset instructions are on page-28. You can reset the player to its original factory settings or initialize the BD storage. [Factory Set] – If you need to, you can reset the player to all its factory settings. Some options cannot be reset. (Rating, Password and Area Code, etc.) [BD Storage Clear] – Initializes the BD contents from the connected USB Flash Drive. [Deactivate Netflix] – Deactivates your player. To activate the Netflix again, see page 41.

 

[Frustrated]

Still cannot get an activation code at home. the device however kicks out activation codes immediately at Best Buy where it was purchased. I took it to the Geek Squad and they did nothing special after plugging in the device. i used a code i copied at the store. It started activation but at home but ultimately failed. Now I am back to square one and unable to get activation codes. What in my basic home system could be blocking the device from working and providing an activation code?

 

[Todd Erwin]

Is it hooked up to your home network, and if so, have you verified it was able to both obtain an ip address (ie 192.168.1.101) and access the internet?