Frustrated with rim cracks: my discs are dying.

Discussion in 'DVD' started by Frank@N, Apr 25, 2005.

  1. Frank@N

    Frank@N Screenwriter

    Joined:
    Sep 12, 2002
    Messages:
    1,718
    Likes Received:
    0
    I guess every video format has it's Achilles Heel.

    VHS tape snarls, Laser rot, and now...DVD rim cracks.

    Opened up my 'Episode 1' and 'Planet of the Apes' (2001) cases to find the disc 1 trays had shattered my interior disc rims.

    Some hanging tray styles are apparently very shallow and if the disc isn't completely down, the catch will rest between the disc layers.

    Over time, the disc will eventually give way and crack.

    Also had two other situations where a disc cracked while being remove from standard hubs.

    It's getting to the point where I'm afraid to touch my discs.

    DVDs are fairly durable, but I'm realizing that interior rims are the weak link.

    You never had this problem with CDs.

    Why doesn't the layer glue extended all the way to the interior rim?

    Do the thin rim layers get more brittle with age?

    I never expected to have this problem.
     
  2. Brett_B

    Brett_B Supporting Actor
    Supporter

    Joined:
    Oct 26, 1999
    Messages:
    791
    Likes Received:
    30
    Thankfully, I haven't had this sort of problem and I have been collecting DVDs since 1998, and have over 400 in my collection.
     
  3. Lou Sytsma

    Lou Sytsma Producer

    Joined:
    Nov 1, 1998
    Messages:
    5,787
    Likes Received:
    300
    Real Name:
    Lou Sytsma
    Yeah weird, something in the environment where you are storing them? I have never had that problem.
     
  4. Robert Crawford

    Robert Crawford Moderator
    Moderator

    Joined:
    Dec 9, 1998
    Messages:
    29,246
    Likes Received:
    4,621
    Location:
    Michigan
    Real Name:
    Robert
    I have over 2700 dvds without any such problem.
     
  5. MikeEckman

    MikeEckman Screenwriter

    Joined:
    Jan 11, 2001
    Messages:
    1,088
    Likes Received:
    0
    That is very strange because I have many with rim cracks. Granted, none of them go beyond the rim, so they havent affected any of my discs, but I have purchased discs that have come right out of the shrink wrap with rim cracks. I just figure its just the way it is...
     
  6. Will_B

    Will_B Producer

    Joined:
    Mar 6, 2001
    Messages:
    4,733
    Likes Received:
    1
    I've seen DVDR's get split apart by the hub pushing into them (as you say "if the disc isn't completely down, the catch will rest between the disc layers" -- i.e. when the hub's nubs fail to get out beyond the disc and trap it properly, the hub's nubs can indeed push the disc's layers apart). But I haven't seen that with DVDs.
     
  7. Jon Martin

    Jon Martin Cinematographer

    Joined:
    Sep 19, 2002
    Messages:
    2,219
    Likes Received:
    1
    Of my collection, I've only had this happen once. And that was in the BATTLESTAR GALACTICA TV set. The inner rings that they were stored on were so tight, it ended up breaking the inner rim of at least one of the DVDs. I had to take them out of the cases and store them in other DVD cases.
     
  8. Glenn Overholt

    Glenn Overholt Producer

    Joined:
    Mar 24, 1999
    Messages:
    4,207
    Likes Received:
    0
    Lou, you may have something there. Mike and the OP are both in Chicago!

    Glenn
     
  9. Greg_C_T

    Greg_C_T Second Unit

    Joined:
    Oct 22, 2001
    Messages:
    293
    Likes Received:
    0
    This happened to my Office Space DVD. Thankfully, I haven't noticed it on any others... Yet.
     
  10. Frank@N

    Frank@N Screenwriter

    Joined:
    Sep 12, 2002
    Messages:
    1,718
    Likes Received:
    0


    Everythings in my basement, but in the past all this did was cause my snappers and the occasional insert to warp/ripple from the increased humidity.

    ======

    There's not much more to say about this, except I'm ticked about the fragile nature of interior DVD rims.

    Two thin layers of unconnected plastic just isn't tough enough to deal with tight hubs and prying catches.

    My CDs may outlive me, but my DVDs...not likely.
     
  11. Mark Zimmer

    Mark Zimmer Producer

    Joined:
    Jun 30, 1997
    Messages:
    4,294
    Likes Received:
    30
    I've suspected for a while that what many people are calling disc rot is in fact rim cracking that upsets the balance of the DVD. The reason it plagues certain discs could be connected to the particular hub. For instance, From the Earth to the Moon, a frequent "rot" candidate, had notoriously tight hubs that easily could cause damage if care wasn't taken in removing and replacing the discs.
     
  12. Mark Maltais

    Mark Maltais Stunt Coordinator

    Joined:
    Feb 13, 2002
    Messages:
    198
    Likes Received:
    0
    Location:
    Ontario Canada
    Real Name:
    Mark


    [​IMG]


    I didn't even know that many were available...wow makes my 600 look piddly-assed..

    Oh and no problems here either!!
     
  13. Jason Hughes

    Jason Hughes Supporting Actor

    Joined:
    Oct 17, 1998
    Messages:
    884
    Likes Received:
    0
    Real Name:
    Jason Hughes
    Mail them back to the studio. I bet they replace them (they damn well should).
     
  14. Frank@N

    Frank@N Screenwriter

    Joined:
    Sep 12, 2002
    Messages:
    1,718
    Likes Received:
    0


    Sounds good in theory, but I've had the other experience.

    Here's a thread where I tried (unsuccessfully) to get Paramount to replace a single defective disc from a Star Trek TV boxset:

    http://www.hometheaterforum.com/htfo...hreadid=208423

    In today's business world, customer service is largely extinct.
     
  15. Jason-D

    Jason-D Agent

    Joined:
    Jul 7, 2004
    Messages:
    33
    Likes Received:
    0
    The flipper disc in my Dracula Legacy Collection had a crack at the inner rim when I got it so I sent it back. The replacement was fine. My collection consists of about 400 items (approx 500 discs w/ special editions and TV sets) and this is the only one I've had a problem with. I do believe that this is a genuine problem, however, and I honestly think that people with really large collections that haven't had this happen at least once have just been lucky. That said, I haven't had a problem with a disc after purchase.

    Something that worries me more is the fact that so many newer DVDs seem to be improperly glued at the inner rim. I can just imagine several years from now when the delamination spreads to the playback area. Has anyone else noticed this? It seems like a lot of more recent Warners have air bubbles in the clear part of the disc near the inner ring, my copy of "Libeled Lady", for example.
     
  16. Kelly Grannell

    Kelly Grannell Second Unit

    Joined:
    Feb 10, 2004
    Messages:
    445
    Likes Received:
    0
    1400+ DVDs only have that problem with:

    Devil's Advocate (original version, unfrotunately)
    Ocean's Eleven
    Replacement Killer
     
  17. Kevin M

    Kevin M Producer

    Joined:
    Feb 23, 2000
    Messages:
    5,172
    Likes Received:
    2

    I'll have to ditto that, I have about five discs with "rim cracks" but it hasn't affected the performance at all. I'm just a bit more careful with them and some have had these cracks for years (Avia - Blade Runner).
     
  18. Dave Farley

    Dave Farley Second Unit

    Joined:
    May 15, 2004
    Messages:
    412
    Likes Received:
    2
    Frank,

    Try these phone numbers:

    1-323-956-8070

    1-323-956-8830

    1-323-956-8509


    I've found Paramount to have the most disc quality problems in terms of scratches, scuffs, and other surface irregularities. They seemed to be fairly trouble-free until they moved production to Mexico. In my experience at least.

    However, they are quick to take care of my problems. I called one of the numbers above more than once and received the same treatment every time. The lady will give you the address to which your disc(s) must be sent. I sent them in and had flawless replacements within 3-5 weeks from the time I shipped them away. You won't find many studios willing to send out replacements without receiving your DVD first so I would plan on mailing it in. Fox did it for a defective Star Wars DVD but that problem was very widespread and gaining a lot of Internet attention.

    I just wish Paramount would do something about their quality control. The Star Trek sets have been ridiculous. I eventually had to assemble a good S1 of TOS at Best Buy. Even then, disc 7 still had to be replaced by Paramount as not one set in stock at the store had a #7 that didn't look like I had kicked it around the driveway a few times.
     
  19. Frank@N

    Frank@N Screenwriter

    Joined:
    Sep 12, 2002
    Messages:
    1,718
    Likes Received:
    0


    You can do that, but it's kind of like driving your car on the 'donut' tire.

    It can be done, but it's bound to be a problem at some point.

    Once I see a crack, I need to replace the disc.

    If the crack isn't too visible, then I'll sell it off.

    When it's clearly ruined, the disc gets tossed.
     
  20. Frank@N

    Frank@N Screenwriter

    Joined:
    Sep 12, 2002
    Messages:
    1,718
    Likes Received:
    0
    Dave,

    Thanks for the Paramount numbers.

    I was using the 800 number and got nowhere.

    BTW, what was wrong with the Star Wars DVD?
     

Share This Page