Dick
Senior HTF Member
- Joined
- May 22, 1999
- Messages
- 9,937
- Real Name
- Rick
I currently have an auction in progress. Before it was even listed, I decided to move it ahead by one day to make it more convenient for me to get items shipped out in a timely fashion. There is and has always been an option to allow a seller to do this for multiple items simultaneously. I have 20 items for sale. I checked "select all" and tried to move the action ahead by one day. The site would not allow me to do this. I called eBay and spent a half-hour on the phone with an employee in the Philippines who did what he could to help me out. The best he could do was suggest I re-schedule each individual auction. I did not feel like spending that kind of time and so decided to let it go on the original date.
But it gets worse.
Every single item was scheduled by me for a 6 PM starting date Pacific Standard Time, so that here in the East it would end at 9:00 p.m. I do this will all of my auctions. I am always very careful to use the little scroll boxes to make sure the auction will end at 6:00 p.m. PST (as I have done for many years on eBay).
I assumed, of course, that all was well. Until, just 3 days before the end of the auction, I realized that eBay had my auctions (all of which had been bid upon) ending at 6:00 A.M., not P.M. I went ballistic. Who the hell is going to get up at 5:30 a.m. on the West Coast to continue their bids on my items?
So, I called eBay again. I explained that I was a long-time member with a perfect feedback record, and that I was requesting the auction be changed by twelve hours, as I had been very meticulous about the starting (and therefore ending) dates and times, so that it would need at a reasonable time on both coast.
The person I spoke to (again, from the Philippines) told me that the only thing I could do, because the auctions were in progress, would be to end all 20 auction listings and start again. I told them I appreciated that he was not responsible for what eBay was doing to me, but expressed that I thought I was being screwed. I am not going to piss off 20 lead bidders because eBay screwed up. I'll have to absorb the losses, which might be hundreds of dollars because eBay could not admit their web site was faulty the day I listed my items.
Am I the only person who has found eBay way-y-y too big for their britches lately?
And what recourse have we?
Time to move to Amazon, ya think?
But it gets worse.
Every single item was scheduled by me for a 6 PM starting date Pacific Standard Time, so that here in the East it would end at 9:00 p.m. I do this will all of my auctions. I am always very careful to use the little scroll boxes to make sure the auction will end at 6:00 p.m. PST (as I have done for many years on eBay).
I assumed, of course, that all was well. Until, just 3 days before the end of the auction, I realized that eBay had my auctions (all of which had been bid upon) ending at 6:00 A.M., not P.M. I went ballistic. Who the hell is going to get up at 5:30 a.m. on the West Coast to continue their bids on my items?
So, I called eBay again. I explained that I was a long-time member with a perfect feedback record, and that I was requesting the auction be changed by twelve hours, as I had been very meticulous about the starting (and therefore ending) dates and times, so that it would need at a reasonable time on both coast.
The person I spoke to (again, from the Philippines) told me that the only thing I could do, because the auctions were in progress, would be to end all 20 auction listings and start again. I told them I appreciated that he was not responsible for what eBay was doing to me, but expressed that I thought I was being screwed. I am not going to piss off 20 lead bidders because eBay screwed up. I'll have to absorb the losses, which might be hundreds of dollars because eBay could not admit their web site was faulty the day I listed my items.
Am I the only person who has found eBay way-y-y too big for their britches lately?
And what recourse have we?
Time to move to Amazon, ya think?