Dealers who advertise low price and don't ship product??

Discussion in 'After Hours Lounge (Off Topic)' started by CraigF, Aug 25, 2003.

  1. CraigF

    CraigF Cinematographer

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    [There's a forum for this sort of thing, but I'm not sure if many go there...]

    Anyone run into this? Could be a pre-order, or just a regular item. You know, they advertise a good price, you order, wait weeks, a month, no ship. You've missed all the low initial release prices if it was a pre-order. The dealer's price goes up...a lot up! Still no ship, though they say on web site only takes a few days to get stock. Waiting for me to give up and cancel the order? Can you blame me for being suspicious?

    I think people should know if some place does this regularly. To attract business...you buy a couple other things from them to maybe make shipping worthwhile etc., but they never ship what really attracted you there in the first place...
     
  2. alan halvorson

    alan halvorson Cinematographer

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    Yes, this is the wrong forum. Sorry, I've never had your experience. Which retailer are you talking about?
     
  3. Ken Seeber

    Ken Seeber Supporting Actor

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  4. CraigF

    CraigF Cinematographer

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    Well, it *is* about software, and not that different from some other general posts that appear here, such as the currently active one about some retailers beating the release date.

    In the "other" forum, if you ever went there, you'd know that names are always named. I am speaking generally, to avoid pointing fingers, as I knew this is not the place to do that, and I don't have all the facts (how can you possibly prove this? unless you wait for eternity...). You'd also know from that forum that poor communication (i.e. none at all) is possibly the #1 complaint about some e-tailers.

    Don't worry, I'll name names when it's appropriate, in the appropriate place.[​IMG]
     
  5. Johnny G

    Johnny G Supporting Actor

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    Craig, all you need to do it go to www.dvdpricesearch.com and you can see just who does this & who doesn't.

    Seems to be mostly the Canadians!
     
  6. Jeff_HR

    Jeff_HR Producer

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  7. Michael Reuben

    Michael Reuben Studio Mogul

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  8. CraigF

    CraigF Cinematographer

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    Michael: I saw Johnny jump off the bridge, so I wanted to too...

    Johnny G, thanks for the link, didn't even notice they had that info before!

    Yup, that e-tailer has done many times before exactly what I'm "accusing" them of doing. When they do come through, they do so in flying style. Such a huge disparity in service levels.

    If I don't have the merch by the time I get the CC bill, I'll make a formal complaint with VISA. For me, VISA has always shot first and asked questions later, so getting my $$ back is no problem.

    People should be aware that in Canada we do not have anywhere near the consumer protection legislation that the U.S. has. Of relevance are mail order and "computer crime" laws that the U.S. has. On the positive side, less laws means less lawyers. [​IMG]
     
  9. Michael Reuben

    Michael Reuben Studio Mogul

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    You're really endearing yourself to me, Craig.

    M.

    (member of the New York Bar for 20 years)
     
  10. CraigF

    CraigF Cinematographer

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    Hey, you can make engineer jokes, I don't mind.
     

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