http://www.apple.com/letter-from-tim-cook-on-maps/ Quote: I guess it's a better response than, "you're holding it wrong". Cook should change his name to Ck, to better reflect his loss of balls. Whether or not Jobs would have allowed a fiasco like this to unfold, he would have approached it with the kind of Jobsian arrogance that would circle the wagons and pump up the troops. All the iPhone apologists who are claiming Maps is still the best mapping program in iOS have no leg to stand on when the CEO admits it sucks and suggests better alternatives. It appears the sugar water coming from Cupertino is starting to develop an off-taste. Tastes a little like schadenfreude.