Apple Loses Lead in Computer Reliability? (1 Viewer)

[Al.Anderson]

I couldn't resist:

Report: Apple Loses Lead in Computer Reliability | Gadget Lab from Wired.com

I'll check back before I go home from work to see if my house is still standing ...

 

[Carlo_M]

This isn't that surprising to me. Especially given RescueCom's stated criteria: The more market share Apple gains, the more first-timers they are selling to. Those people will inevitably call the hotline for any reason, from hardware problems, to finding out how to do something they used to do in Windows on a Mac, to really basic questions like how to turn up volume or brighten the display. OSX is different from XP/Vista and first timers do take some time to get acclimated and will reach out to any helpline they can.