Kain_C
Screenwriter
- Joined
- Nov 17, 2002
- Messages
- 1,036
On April 23, I ordered From the Earth to the Moon from North American DVD. I got an receipt email the same day stating that my shipping costs would be calculated upon confirmation of my billing and shipping address.
On April 26, I emailed them because I had not recieved any other emails or anything. I asked them if I should receive an email confirming my shipping address or anything else. They did write back that day stating that my shipping would be $6, although the chart they referred me to stated $2 and the quote on DVD Price search stated $4.95 (not too big a deal, I guess). And they said they would be shipping it out that day.
Here it is April 28th and I haven't even recieved a tracking number or confirmation that my order shipped, although my order had supposedly shipped on the 26th. So I sent them another email asking about it.
I do alot of online buying and just about everytime, the place I buy from is very quick and thorough on updating you about your order through emails. It seems this place isn't so and I am just a little worried. Just want to see if anyone else has used these people.
On April 26, I emailed them because I had not recieved any other emails or anything. I asked them if I should receive an email confirming my shipping address or anything else. They did write back that day stating that my shipping would be $6, although the chart they referred me to stated $2 and the quote on DVD Price search stated $4.95 (not too big a deal, I guess). And they said they would be shipping it out that day.
Here it is April 28th and I haven't even recieved a tracking number or confirmation that my order shipped, although my order had supposedly shipped on the 26th. So I sent them another email asking about it.
I do alot of online buying and just about everytime, the place I buy from is very quick and thorough on updating you about your order through emails. It seems this place isn't so and I am just a little worried. Just want to see if anyone else has used these people.