Anyone else having problems playing Criterion's Spellbound?

Discussion in 'DVD' started by SteveGon, Sep 26, 2002.

  1. SteveGon

    SteveGon Executive Producer

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    [​IMG] I just received Criterion's Spellbound and popped it in the player. Unfortunately, it wouldn't work - the player (a Toshiba 3109) kept trying to load the disc with no success. This is the first time I've had a problem playing a CC disc. Anyone else having problems or is my disc just faulty? [​IMG]
     
  2. Randy_M

    Randy_M Supporting Actor

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    Take it back...mine played perfectly.
    FYI, I did have to return my Hard Day's Night disk because of a manufacturing defect that caused a 2 minute jump in one of the documentaries. New one's fine.
     
  3. Deepak Shenoy

    Deepak Shenoy Supporting Actor

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    That must be a real bummer. My Spellbound CC plays just fine, but then again I am using a different (Panasonic) player. Maybe someone with the Toshiba 3109 DVD player can confirm that there is no player-specific problem.
     
  4. SteveGon

    SteveGon Executive Producer

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  5. TonyD

    TonyD Who do we think I am?
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    my problem is i couldnt find it.

    i would like to know if it includes the one frame that is colorized. if you have seen it you know what it is. it is a major plot spoiler so i won't say what it is or should anyone else.
    just say yes or know if it is there.
    thanks.
     
  6. Jeff_HR

    Jeff_HR Producer

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  7. Craig Beam

    Craig Beam Screenwriter

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    Correct me if I'm wrong, but wasn't this disc supposed to have an isolated music/effects track (a la REBECCA)? I would've sworn that it did, but the online reviews I've seen make no mention of it.
    For the record, I don't have it yet. [​IMG] And yeah, it's killin' me! [​IMG]
     
  8. Rob Ray

    Rob Ray Agent

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    I am having the same problem with my copy of Spellbound and I have two Toshiba players. I don't know the model numbers offhand, but one is a 1998 model 310x and the other one is a progressive scan model I bought at Costco within the last six months.

    I replaced my copy of Spellbound with another from DVDPlanet and it still won't play. For the record, both copies play fine in DVD Planet's machine, so I suspect that this particular disc pressing doesn't work in many Toshiba machines, which is pretty much what they guy at DVD Planet says. According to him, there was only a single pressing of this title and all copies will likely have the same problem. Therefore, my only recourse is a store credit or buy another DVD player.
     
  9. Jimmy Nugent

    Jimmy Nugent Stunt Coordinator

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    Same problem. Criterion is aware and are looking into it. If you would like to add your name to the list of people who have problems with this disc, go to criterionco.com and let Jon Mulvaney know.

    Jimmy
     
  10. SteveGon

    SteveGon Executive Producer

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    Jimmy, thanks - I'll do that. Hopefully, Criterion will work something out.
     
  11. Eric Peterson

    Eric Peterson Cinematographer

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    Mine's as dead as a doornail on my Toshiba 3108. I've never experienced anything like this on my near 400 DVDs. The player just keeps spinning and it says "LOADING" on the screen but nothing ever comes up. I'll try contacting Criterion, otherwise I'll try returning it to DVDPlanet and get my money back, since I'm not going to buy a new player in order to make one disc work.
     
  12. SteveGon

    SteveGon Executive Producer

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    Eric, that's the EXACT same problem I'm having. [​IMG]
     
  13. Eric Peterson

    Eric Peterson Cinematographer

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    Well, I just took my copy that didn't work on my Toshiba 3108, and tried it on my roommates Toshiba SD-1200. I didn't think that it was going to load, as it took quite a while and then suddenly it loaded, so it doesn't appear to be a problem on all Toshiba players.

    I submitted a technical problem on Criterion's website and suggest anyone else who is having this problem to do so also.
     
  14. John Kwong

    John Kwong Stunt Coordinator

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    Yup, me too on my Pioneer multi-region. [​IMG]
     
  15. debi_lee

    debi_lee Stunt Coordinator

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    We just heard from Criterion this morning that are aware that indeed, Toshibas and a few others are having problems and there will be a second pressing to resolve these issues.
     
  16. Rain

    Rain Producer

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    Rats, I guess I'll have to wait for the second pressing, as I also own a Toshiba player.

    Kudos to Criterion though for correcting the problem!
     
  17. Jeremy_Z

    Jeremy_Z Agent

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    I played this disc on the Toshiba sdk610 and it played fine. However, it is a little slow when selecting from the menu. Rebecca does the same thing though.
     
  18. SteveGon

    SteveGon Executive Producer

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    debi, thanks for the news - I emailed Criterion but haven't heard anything from them. Are they going to set up an exchange program after the second pressing is complete?
     
  19. Lars Vermundsberget

    Lars Vermundsberget Supporting Actor

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    This and other threads in the past have one certain effect on me: I guess I'm never going to buy a Toshiba player.
     
  20. SteveGon

    SteveGon Executive Producer

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    Lars, I've ONLY had problems with Spellbound and one other DVD (the documentary Ralph McQuarrie - Illustrator). Otherwise, my Toshiba 3109 works just fine.

    Anyway, I just received an email from Jon Mulvaney of Criterion in which he states:

     

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